RingCentral
Tech / AI / Software
BusinessAnalyst
“Business Analyst at RingCentral. Skills: Analytics Business Partner, business insights, data storytelling. Develop and implement comprehensive tools and strategies that allow raw data to be transformed into business insights. Creates and works in partnership in building structured management reports and dashboards for monitoring and periodical evaluation of business performance”
What You'll Achieve.
transform raw data into business insights; monitoring and periodical evaluation of business performance; assess current/future business risk
Industry & Context.
problem-solving skills
Willing to do Night Shifts. Work shift is from 11pm – 8am.
What They're Looking For.
Must Have
Bachelor’s in Economics, Business, Mathematics, Statistics (or equivalent degree), At least 2 years of Relevant Work Experience in Customer Care or Post-Sales Operations, analytical, organization, problem-solving and follow-through skills, Excellent oral and written communication skills including listening and presentation skills, database manipulation, stakeholder & project management skills, excellent data storytelling and the ability to collaborate/cooperate with cross functional teams, Knowledgeable in CRM and Customer Care Tools (i. e. Salesforce), Knowledgeable in BI Tools (i. e. Tableau)
Nice to Have
Knowledgeable in Big Data platforms is a plus (i. e. Hadoop and Alteryx), Willing to do Night Shifts. Work shift is from 11pm – 8am.
What You'll Do.
Develop and implement comprehensive tools and strategies that allow raw data to be transformed into business insights
Creates and works in partnership in building structured management reports and dashboards for monitoring and periodical evaluation of business performance
Synthesize business key trends and assess current/future business risk by performing ad hoc and Strategic analysis
Structures an end-to-end analysis (from methodology to recommendation) with supervision of senior manager/senior business analyst
How You'll Work.
Team & Collaboration
collaboration/cooperation with cross functional teams
Communication Scope
Excellent oral and written communication skills; listening skills; presentation skills; data storytelling
Process & Methodology
project management skills
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