Plenti
Finance / FinServ
BusinessAnalyst
“Business Analyst at Plenti. Skills: Business Analysis, Process Development & Optimization, Stakeholder Collaboration, Issue Resolution & Continuous Improvement, Automation & Product Integration. identifying and designing enhancements to existing workflows across the customer journey. process optimisation initiatives for loan application flows, complaints & collections management, customer service, and sales enablement”
Industry & Context.
analytical skills; ability to translate data insights into actionable recommendations; identifying and resolving operational issues and bottlenecks
What They're Looking For.
Must Have
2+ years’ experience in operations, business analysis, or related roles within data-driven environments, Familiarity with CRM systems such as Zoho, Salesforce, and HubSpot, Experience using low-code / no-code automation tools, Proven analytical skills, with the ability to translate data insights into actionable recommendations, Demonstrated experience documenting and improving processes, with a focus on scalability and efficiency, written and verbal communication skills, enabling effective collaboration with cross-functional teams
Nice to Have
Coding experience in Deluge or JavaScript is advantageous, but not required
What You'll Do.
identifying and designing enhancements to existing workflows across the customer journey
process optimisation initiatives for loan application flows
complaints & collections management
development and implementation of new processes that align with Plenti’s growth objectives
strategic initiatives focused on improving operational efficiency and customer experience
gathering requirements and insights
participating in workshops and discovery sessions to ensure that process improvements reflect business priorities and feasibility
identifying and resolving operational issues and bottlenecks
ensuring minimal disruption
monitoring process performance and collecting stakeholder feedback to support ongoing improvements
integrating operational needs into new product developments
utilising automation tools and platforms to streamline workflows
How You'll Work.
Team & Collaboration
Working closely with internal stakeholders; Work alongside operational, product, sales, and technology managers; Participate in workshops and discovery sessions; Collaborate with product and engineering teams; collaborative
Communication Scope
written and verbal communication skills, enabling effective collaboration with cross-functional teams
Applying for this Business Analyst role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Plenti?
Real rants from real employees. Read before you apply.