Phoenix Software

IT solutions and managed service provider

BusinessAnalyst

Pocklington, United Kingdom FULL TIME
The Brief

“Business Analyst at Phoenix Software. Skills: Business Analyst, Systems Development, Requirements gathering and analysis, Stakeholder management, Agile methodologies. Act as a bridge between business stakeholders, management and software delivery teams. Work with product stakeholders to develop and maintain product roadmaps”

What You'll Achieve.

Focus on improving efficiency and outcomes

Industry & Context.

IT solutions and managed service provider
Problems you'll solve

analytical and problem‑solving skills with the ability to interpret complex information; Identify issues within current processes and systems, recommending improvements and solutions

Eligibility Requirements

BPSS Check

What They're Looking For.

Must Have

2–3 years’ experience in a Business Analyst or similar role, Experience working within Agile or other SDLC methodologies, stakeholder management experience, BPSS Check

What You'll Do.

Act as a bridge between business stakeholders

management and software delivery teams

Work with product stakeholders to develop and maintain product roadmaps

Gather and analyse requirements through workshops

surveys and observation

Identify issues within current processes and systems

recommending improvements and solutions

Create functional specifications

workflows and process maps

Ensure requirements are clearly defined

documented and signed off by stakeholders

Act as the single point of truth for queries related to product story implementation

Communicate progress and delivery updates to stakeholders

Work with internal and external suppliers to ensure resources are available for delivery

Support the rollout of new systems and processes through documentation

demos and stakeholder engagement

Participate in Agile ceremonies such as daily stand‑ups

Take ownership of assigned tasks and contribute to continuous improvement initiatives

How You'll Work.

Team & Collaboration

Act as a key link between business stakeholders and technical delivery teams; Work closely with product stakeholders to shape solutions that support operational and commercial objectives; Collaborative mindset

Communication Scope

Excellent written and verbal communication skills, with the ability to engage stakeholders at all levels; Ability to translate technical concepts into clear, accessible language

Free ATS check

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