BusinessAnalyst-APAC

We are currently looking for a Business Analyst that will work closely with our Projects Director and the Account Directors. (S)He is responsible for the implementation of Borealis software for our clients. **We are looking for people who:** * Find creative problem-solving fulfilling and challenging * Are self-motivated and eager to learn * Thrive in a dynamic & collaborative environment and are comfortable with ambiguity * Have a clear, professional and informative communication style. * Are Interested in building technical skills and learning about SAAS, KPI’s and more. * Is creative, organised and that isn't scared to take some lead! **Responsibilities** Manage Borealis implementation projects: * Assess and understand clients’ business objectives; * Identify and collect customer requirements, map their business processes * Identify the best solutions to integrate their business processes into the Boréalis software * Organize and conduct meetings and work sessions with clients: produce agendas, dispatch activities and monitor their progress, customize project documentation * Formalize project information in the various onboarding documents * Configure the software in accordance with the identified requirements * In case of imports, manipulate and organize data, prepare imports * Maintain project statuses, to reflect implementation status at all times, and keep managers and clients informed * Identify risks and issues around projects, implement mitigation solutions. Identify and integrate innovative, solution-oriented approaches to: * Suggest sound workarounds tailored to client contexts to meet service levels agreed upon with clients; * Maintain implementation projects progress on budget and on time. Develop and maintain a relationship of trust between customers and Boréalis; Engage with clients on topics that will help Boréalis "grow its roots"; Develop an in-depth understanding of Borealis over time; Help develop and maintain a continuous improvement approach to