BusinessAdministrationManager

Founded in 1956, the Jacuzzi® Brand has grown to become the modern-day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide in under 5 years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in-house certified installers and over 60 years of proven excellence to deliver the highest standard of customer satisfaction. We are looking for a motivated **Business Administration Manager,** with a great personality, to manage the day to day operations of our office in Phoenix, AZ. The **Business Administration Manger** ensures seamless order fulfillment, accurate financial management, and an optimized customer journey by effectively managing ERP and CRM systems. By coordinating inventory, payments, and operational workflows, this role drives efficiency, enhances customer satisfaction, and supports informed decision-making through clear communication and reporting. Key responsibilities of a **Business Administration Manager** : * **ERP Management** : Approve customer orders, allocate inventory to ensure availability, and record and reconcile customer payments in the ERP system to maintain accurate financial and operational records such as running Outbound Advice not less than three times / week. * **Order and Inventory Coordination** : Align order fulfillment with inventory and production capacity, proactively resolve discrepancies in orders, payments, or inventory allocation, and support smooth operational workflows. Submitting office supply orders. * **CRM Management** : Use Salesforce Lightning to update and track customer project progress from sale to completion, ensure consistency in the customer journey, and generate reports on engagement and project timelines. * **AP/AR Management** : Oversee local payables and timely invoice proces