Amazon UK Services Ltd.

Project/Program/Product Management--Non-Tech, Program Management, fulfillment ops

BuildingExcellenceFME

£75–110k ~AI est. London, England, United Kingdom FULL TIME
The Brief

“Building Excellence FME at Amazon UK Services Ltd.. Skills: Soft services delivery, Operational efficiency, Sustainable solutions. Design global soft service standards. Implement global soft service standards”

What You'll Achieve.

Drive $100M+ operational improvements; Deliver significant cost savings; Achieve sustainability gains; Improve service quality; Create new industry standards; Enhance service quality; Ensure regulatory compliance; Affect operational efficiency; Affect total cost of ownership; Affect environmental sustainability; Shift from reactive to proactive service management; Cut costs; Improve compliance; Build scalable frameworks; Support sustainability goals

Industry & Context.

Project/Program/Product Management Non Tech, Program Management, fulfillment ops
Problems you'll solve

Data-driven problem-solving; Analytical skills; Practical problem-solving

What They're Looking For.

Must Have

Program or project management experience, Experience using data and metrics to drive improvements, Experience owning program strategy, Experience owning end to end delivery, Experience communicating results to senior leadership

Nice to Have

Master's degree or MBA, Experience leading process improvements

What You'll Do.

Design global soft service standards

Implement global soft service standards

Transform service delivery strategies

Develop innovative solutions

Improve operational efficiency

Develop data-driven frameworks

Measure soft service performance

Improve soft service performance

Lead continuous improvement initiatives

Optimize vendor performance

Enhance service reliability

Develop standardized vendor management processes

Implement performance metrics

Implement audit programs

Create quality assurance frameworks

Ensure consistent service delivery

Optimize soft service programs

Improve building serviceability

How You'll Work.

Team & Collaboration

Global teams; Key stakeholders; Regional Portfolio Managers; Design & Construction teams

Communication Scope

Communicating results

Process & Methodology

Program management, Project management

Free ATS check

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