Titan Security Group
BuildingConcierge-$24
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Building Concierge - $24 at Titan Security Group. Skills: Building Concierge, Lobby Ambassador. Creates positive, memorable, and an efficient interaction at the exterior of the building, within the building lobby and front desk.. Proactively greets guests on exterior of the building and inside the lobby environment, identifying needs and fulfilling appropriately.”
What You'll Achieve.
contribute to a positive and welcoming environment.
Industry & Context.
diagnoses, and resolves guest concerns
Must be comfortable around dogs, cats, and other pets/animals, Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather, Able to pass pre-employment drug screen and criminal background check.
What They're Looking For.
Must Have
Must be at least 18 years of age., Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position., Must be comfortable around dogs, cats, and other pets/animals, Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements, Able to pass pre-employment drug screen and criminal background check., Able to read, write, speak, and understand English, Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Nice to Have
Bi-lingual considered a plus., Weekend availability required
What You'll Do.
and an efficient interaction at the exterior of the building
within the building lobby and front desk.
Proactively greets guests on exterior of the building and inside the lobby environment
identifying needs and fulfilling appropriately.
Monitors traffic flow and lines within the lobby and at the lobby directing guests to appropriate areas to minimize wait times.
and resolves guest concerns as they arrive outside and enter the property
Enthusiastically promotes amenities of the building.
Maintains accurate knowledge of groups and events that are onsite and happening within the building
Coordinate transportation (e. g.
Uber and Lyft pickups) for guests.
Appropriately utilizes tablet devices to help facilitate the arrival of guests and tenants at the turnstiles
Facilitates lobby safety
Perform key front desk agent and administrative functions as directed.
Performs all other job-related duties as assigned
How You'll Work.
Team & Collaboration
Promotes team work and quality service through daily communications and coordination with other departments.; Develops and maintains positive working relationships with others, and support team to reach common goals.
Communication Scope
Able to read, write, speak, and understand English
Full Job Description
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you! Titan Security is hiring a Building Concierge and Lobby Ambassador Downtown Chicago with the opportunity to be the face of a prestigious building and contribute to a positive and welcoming environment. Responsibilities of Security Officers include, but are not limited to: Creates positive, memorable, and an efficient interaction at the exterior of the building, within the building lobby and front desk. Proactively greets guests on exterior of the building and inside the lobby environment, identifying needs and fulfilling appropriately. Monitors traffic flow and lines within the lobby and at the lobby desk; directing guests to appropriate areas to minimize wait times. Actively identifies, acknowledges, diagnoses, and resolves guest concerns as they arrive outside and enter the property Enthusiastically promotes amenities of the building. Maintains accurate knowledge of groups and events that are onsite and happening within the building Promotes team work and quality service through daily communications and coordination with other departments. Develops and maintains positive working relationships with others, and support team to reach common goals. Coordinate transportation (e.g., taxicab, Uber and Lyft pic
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