PharmaCann
Cannabis
BudtenderPT
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Budtender PT at PharmaCann. Skills: Customer service, Product education, Sales goals. Provide exceptional service. Educate customers on products”
What You'll Achieve.
Achieve individual sales goals; Contribute to team's daily sales goals
Industry & Context.
Weekend shifts, Evening shifts, Holiday shifts, Support other retail locations, Lift up to 25 pounds
What They're Looking For.
Must Have
High School Diploma or equivalent, MED Badge
Nice to Have
One or more years of work experience in a related industry or work environment, Bilingual in English / Spanish
What You'll Do.
Provide exceptional service
Educate customers on products
Answer customer questions
Offer customer assistance
Suggest items to customers
Provide product information
Assist customers with requests
Verify customer identification
Update customer profiles
Introduce rewards program
Educate customers about promotions
Solicit feedback on service
Ensure sales floor is stocked
Maintain store cleanliness
Organize store presence
Communicate customer concerns to management
Utilize store technology
Report tips accurately
Utilize Company tools for training
Record time cards accurately
Abide by company policies
Ensure compliance with regulations
Communicate compliance issues
Assist management with inventory issues
How You'll Work.
Team & Collaboration
Contribute to team's sales goals
Communication Scope
Oral communication; Written communication
Full Job Description
PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. The customer experience begins and ends with the Budtender. The Budtender provides exceptional service to all customers and patients through product education and recommendations. The budtender is responsible for promoting a work environment that is positive, fun and rewarding for both the team and customers. Starting pay is $20.83 Essential Duties Embody LivWell core values and project that onto customers by exhibiting excellent customer service skills Execute selling standards to achieve individual sales goals and contribute to team’s daily sales goals Provide excellent customer service by answering questions, offering assistance, suggesting items and providing product information with a smile Assist customers with requests in store and on the phone Verify customer identification/paperwork and accurately create/update customer profiles Create brand loyalty by introducing the LivWell rewards program to every customer Cross-sell products to increase purchase amounts Educate customers about current promotions and events Solicit feedback on service levels through use of Happy or Not and Google reviews Ensure the sales floor is properly stocked and the presence of the store is clean and organized Communicate serious customer concerns to the management team Accountable for utilizing store technology, POS and online ordering systems. Accountable for cash handling on shift, processing online and in store sales, counting out registers, recording accurate sales numbers in POS and reporting tips accurately Responsible to utilize Company tools, Intranet an
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