BudtenderPart-time

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry. The customer experience begins and ends with the Budtender. The Budtender provides exceptional service to all customers and patients through product education and recommendations. The budtender is responsible for promoting a work environment that is positive, fun and rewarding for both the team and customers. Pay for this role starts at $16.37/hr Essential Duties Sales and Customer Satisfaction: Embody LivWell core values and project that onto customers by exhibiting excellent customer service skills Execute selling standards to achieve individual sales goals and contribute to team’s daily sales goals Provide excellent customer service by answering questions, offering assistance, suggesting items and providing product information with a smile Assist customers with requests in store and on the phone Verify customer identification/paperwork and accurately create/update customer profiles Create brand loyalty by introducing the LivWell rewards program to every customer Cross-sell products to increase purchase amounts Educate customers about current promotions and events Solicit feedback on service levels through use of Happy or Not and Google reviews Ensure the sales floor is properly stocked and the presence of the store is clean and organized Communicate serious customer concerns to the management team Systems: Accountable for utilizing store technology, POS and online ordering systems. Accountable for cash handling on shift, processing online and in store sales, counting out registers, recording accurate sales numbers in POS and reporting tips acc