Expeditors
Logistics And Supply Chain
BrokerageAgent
Neural analysis suggests this role is
optimal for entry candidates.
“Brokerage Agent at Expeditors. Skills: Customs clearance, Operational performance, Customer service. Monitor key metrics. Achieve expected results”
What You'll Achieve.
Achieve expected results; OPA Audit Result highest level; DXR to LOG within 3 hours; LOG to ENF within 30 minutes; LOG to ESP within 1 hour; INV within 24 hours; ENF to ESP within 72 hours; UCE to AME within 2 days; AUE Less than 5%; ADD CVD 100% available; 95% other ADD CVD requirements; AUE to AUA within 48 Hours; EDE to EDA within 5 days; Trade Compliance 100%; ESP no RLS follow up 5-7 Days; CENSUS actioned within 72 hrs; Meet KPI Standards; Prevent monetary losses
Industry & Context.
What They're Looking For.
Must Have
52-hour trainings per year, Personal development plan
Nice to Have
Bachelor's in foreign trade, Experience in US Customs Brokerage, Hands-on knowledge of Customs clearance functions
What You'll Do.
Achieve expected results
Exemplify and Teach Our Culture
Follow the 10 Critical Success Factor
Comply with company policies
Build healthy cross-functional relationships
Prepare personal development plan
Comply with company controls
Use Expeditor systems
Maintain compliance levels
Comply with Customer SOP
Process shipments accurately
Trace types and events
Process in-bond transactions
Communicate with carriers
Comply with District Excellence metrics
Update customer legal documents
Participate in huddle meetings
Handle emails professionally
Escalate issues to Lead
How You'll Work.
Team & Collaboration
Cross-functional relationship; Team spirit; Cohesiveness in department
Communication Scope
Written communication; Oral communication
Full Job Description
As a Fortune 500 company, Expeditors employs more than 16,000 trained professionals in a worldwide network of over 329 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customize solutions and seamless, integrated information systems. Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time-define transportation. Order and risk management, warehousing. distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington. Brokerage Agent executes flawless operational performance, productivity, by applying technical expertise and providing excellent customer service, supporting our Vision and Mission Statement, making our promise real to all our customers. Key Deliverables: Proactively monitor the following key metrics to achieve the expected results: * Operational Efficiency * OPA Audit Result – Perform consistently at the highest level. * Timely Execution and Data: * DXR to LOG within 3 hours * LOG to ENF (2 step) within 30 minutes * LOG to ESP (1 step) within 1 hour * INV within 24 hours of ESP/IBB * ENF to ESP within 72 hours * UCE to AME within 2 days * AUE – Less than 5% * ADD CVD applicable back up available 100% of the time. * 95% all other ADD CVD requirements. * AUE to AUA within 48 Hours, min. 95% compliance * EDE to EDA within 5 days * Trade Compliance - 100% * ESP no RLS follow up within 5-7 Days * All CENSUS actioned within 72 hrs. * Trade Compliance - 100% General responsibilities * Exemplify and Teach Our Culture, Mission and Goals. * Follow the 10 Critical Success Factor. * Understand and comply with, all company, and local policies, procedures and processes as shared by management. Contribute to build healthy cross-functional relationship and work environment, promote team spirit and cohesiveness in the department. * Timely completion of 52-hour trainings per year (
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