UPS

BrokerageAdminAssistantIII

Colombia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Brokerage Admin Assistant III at UPS. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customs processes, import processes, tariff classification, import documentation. Advanced administrative responsibilities related to the collection, validation, and analysis of information from various sources, using different office tools and software packages.. Understanding, classifying, and processing ”

Industry & Context.

Problems you'll solve

Problem solving

Eligibility Requirements

Residency in Medellín (metropolitan area)

What They're Looking For.

Must Have

Professional or technologist in foreign trade, international business or related careers (required), Excel intermediate (required)

Nice to Have

Experience in customer service (preferred), Experience in customs or import processes (preferred), Basic or intermediate knowledge in tariff classification and import documentation will be valued

What You'll Do.

Advanced administrative responsibilities related to the collection

and analysis of information from various sources

using different office tools and software packages.

and processing documentation based on applicable customs regulations for import processes.

Performing adequate tariff classification

ensuring correct import taxes and duties are applied.

Understanding specific client priorities and requirements to ensure agile

and needs-aligned workflow.

General office tasks including word processing

answering incoming calls

and other assigned functions.

Handling confidential information and material regularly.

General administrative management

including answering calls

and internal and external escalations.

Providing client information on package status and associated customs process.

and requesting documentation and information required for submission to the customs agency.

and processing import documentation according to current customs regulations.

Performing correct tariff classification and validating the correct calculation of import taxes and duties.

Attending client requests

and requirements in a timely and effective manner.

Maintaining direct contact with internal and external clients to ensure process continuity.

Auditing documents and validating that received information meets established requirements.

Supporting the operational flow through the appropriate use of office tools and internal systems.

How You'll Work.

Team & Collaboration

Maintaining direct contact with internal and external clients to ensure process continuity.; Internal and external escalations

Communication Scope

Providing information to the client about the status of their packages and the associated customs process.; Attending client requests, inquiries, and requirements in a timely and effective manner.; Maintaining direct contact with internal and external clients to ensure process continuity.

Full Job Description

**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Asistente de Aduanas (Brokerage)** Este puesto desempeña responsabilidades administrativas avanzadas relacionadas con la recopilación, validación y análisis de información proveniente de diversas fuentes, utilizando diferentes herramientas ofimáticas y paquetes de software. La posición está orientada a comprender, clasificar y procesar documentación con base en la normatividad aduanera aplicable a procesos de importación. La persona en este cargo debe contar con la capacidad de realizar una adecuada clasificación arancelaria, asegurando que los impuestos y cargos de importación correspondientes sean aplicados de manera correcta. Asimismo, es fundamental comprender las prioridades y requerimientos específicos de cada cliente para garantizar un flujo de trabajo ágil, preciso y alineado con sus necesidades. Este puesto realiza tareas generales de oficina que pueden incluir tratamiento de textos, ingreso de datos, distribución de correos electrónicos, auditoría documental, atención telefónica de llamadas entrantes, servicio al cliente y demás funciones asignadas. Adicionalmente, puede tratar de forma regular con información y material confidencial. **Responsabilidades:** * Gestión administrativa general, incluyendo recepción de llamadas, seguimiento de casos y escalaciones internas y externas. * Proporcionar información al cliente sobre el estado de sus paquetes y del proceso aduanero asoc

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