Aviva Canada

Insurance

BrokerRelationshipManager

$90–90k Canada Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Broker Relationship Manager at Aviva Canada. Skills: Broker relationship management, Business consulting, Profit management. Monitor mix of business. Support new business”

Industry & Context.

Insurance
Problems you'll solve

Strategic problem solver

What They're Looking For.

Must Have

University undergraduate degree or equivalent experience, 8-10 years related experience, Insurance industry experience, Portfolio management experience, Marketing experience, Commercial insurance experience, Commercial insurance acumen, Pipeline management experience, Opportunity tracking experience, Analytical capabilities, Decision-making capabilities, Relationship management skills, Customer focused, Results focused, Networking capabilities, Business management capabilities, Business plans capability, Marketing plans capability, Metrics capability, Understands business drivers capability, Sophisticated negotiation skills, Strategic problem solver, Excellent oral communication skills, Excellent written communication skills

Nice to Have

CIP designation an asset

What You'll Do.

Monitor mix of business

Monitor retention trends

Monitor key success indicators

Identify strategic opportunities

Identify succession planning gaps

Identify merger potential

Identify acquisition potential

Develop business plans

Assess digital readiness

Assess portfolio transfers

Act as single point of contact

Coordinate internal resources

Orchestrate internal resources

Coordinate external resources

Orchestrate external resources

Provide creative solutions

Strengthen partnerships

Drive sales activities

Drive marketing activities

Align to business plan

Help brokers grow portfolios

Manage broker portfolios

Manage portfolios for profit

Give brokers portfolio insights

Help brokers manage business

Use analytics to identify trends

Use analytics to identify mix of business problems

Use analytics to identify LR issues

Develop plans with brokers

Align plans with territorial objectives

Align plans with line of business objectives

Identify strategic opportunities via portfolio transfers

Add profitable volume to broker's book

Identify acquisition targets

Identify consolidators

Perform distribution assessment activities

Fill distribution gaps

Build relationships with principals

Strengthen relationships with principals

Build relationships with mid-managers

Strengthen relationships with mid-managers

Build relationships with key producers

Strengthen relationships with key producers

Build relationships with frontline staff

Strengthen relationships with frontline staff

Drive performance improvement tactics

Develop solutions for brokers

Find answers for brokers

Understand broker needs

Provide expertise on business growth

How You'll Work.

Team & Collaboration

Coordinate internal resources; Orchestrate internal resources; Coordinate external resources; Orchestrate external resources

Communication Scope

Oral communication; Written communication

Full Job Description

**Experience Aviva** Together, we are Aviva. Our values — Care, Commitment, Community, and Confidence — guide how we show up for each other and for our customers. Individually, they’re words. Together, they define who we are. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most. **The Opportunity** We are seeking a dynamic Broker Relationship Manager for the BC region. In this pivotal role, you will act as a comprehensive business consultant, driving all aspects of our business relationships. Your mission is to help brokers get the best out of the Aviva partnership and become trusted resource for their business overall. You will focus on profit management, identifying strategic business opportunities, fostering partnerships, and leading marketing campaigns across all lines of business, including Personal Lines and Commercial Lines. The variety and scope of the role requires a strong business acumen and eagerness to continuously develop your skills. Join our team and make a difference! ## **What you 'll do:** * Ongoing performance management, including monitoring mix of business, new business support, LR and retention trends, and other key success indicators * Identify strategic opportunities with broker partners, including succession planning gaps, merger or acquisition potential, business planning, digital readiness and portfolio transfers * Act as the single point of contact for a broker partner, coordinating and orchestrating internal and external resources as vital * Provide brokers with creative solutions to their business challenges, strengthening our partnerships * Drive sales and marketing activities by aligning to the business plan, help brokers to grow their portfolios with Aviva * Profit management

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