Aviva Canada
Insurance
BrokerRelationshipManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Broker Relationship Manager at Aviva Canada. Skills: Broker relationship management, Business consulting, Profit management. Monitor mix of business. Support new business”
Industry & Context.
Strategic problem solver
What They're Looking For.
Must Have
University undergraduate degree or equivalent experience, 8-10 years related experience, Insurance industry experience, Portfolio management experience, Marketing experience, Commercial insurance experience, Commercial insurance acumen, Pipeline management experience, Opportunity tracking experience, Analytical capabilities, Decision-making capabilities, Relationship management skills, Customer focused, Results focused, Networking capabilities, Business management capabilities, Business plans capability, Marketing plans capability, Metrics capability, Understands business drivers capability, Sophisticated negotiation skills, Strategic problem solver, Excellent oral communication skills, Excellent written communication skills
Nice to Have
CIP designation an asset
What You'll Do.
Monitor mix of business
Monitor retention trends
Monitor key success indicators
Identify strategic opportunities
Identify succession planning gaps
Identify merger potential
Identify acquisition potential
Develop business plans
Assess digital readiness
Assess portfolio transfers
Act as single point of contact
Coordinate internal resources
Orchestrate internal resources
Coordinate external resources
Orchestrate external resources
Provide creative solutions
Strengthen partnerships
Drive sales activities
Drive marketing activities
Align to business plan
Help brokers grow portfolios
Manage broker portfolios
Manage portfolios for profit
Give brokers portfolio insights
Help brokers manage business
Use analytics to identify trends
Use analytics to identify mix of business problems
Use analytics to identify LR issues
Develop plans with brokers
Align plans with territorial objectives
Align plans with line of business objectives
Identify strategic opportunities via portfolio transfers
Add profitable volume to broker's book
Identify acquisition targets
Identify consolidators
Perform distribution assessment activities
Fill distribution gaps
Build relationships with principals
Strengthen relationships with principals
Build relationships with mid-managers
Strengthen relationships with mid-managers
Build relationships with key producers
Strengthen relationships with key producers
Build relationships with frontline staff
Strengthen relationships with frontline staff
Drive performance improvement tactics
Develop solutions for brokers
Find answers for brokers
Understand broker needs
Provide expertise on business growth
How You'll Work.
Team & Collaboration
Coordinate internal resources; Orchestrate internal resources; Coordinate external resources; Orchestrate external resources
Communication Scope
Oral communication; Written communication
Full Job Description
**Experience Aviva** Together, we are Aviva. Our values — Care, Commitment, Community, and Confidence — guide how we show up for each other and for our customers. Individually, they’re words. Together, they define who we are. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most. **The Opportunity** We are seeking a dynamic Broker Relationship Manager for the BC region. In this pivotal role, you will act as a comprehensive business consultant, driving all aspects of our business relationships. Your mission is to help brokers get the best out of the Aviva partnership and become trusted resource for their business overall. You will focus on profit management, identifying strategic business opportunities, fostering partnerships, and leading marketing campaigns across all lines of business, including Personal Lines and Commercial Lines. The variety and scope of the role requires a strong business acumen and eagerness to continuously develop your skills. Join our team and make a difference! ## **What you 'll do:** * Ongoing performance management, including monitoring mix of business, new business support, LR and retention trends, and other key success indicators * Identify strategic opportunities with broker partners, including succession planning gaps, merger or acquisition potential, business planning, digital readiness and portfolio transfers * Act as the single point of contact for a broker partner, coordinating and orchestrating internal and external resources as vital * Provide brokers with creative solutions to their business challenges, strengthening our partnerships * Drive sales and marketing activities by aligning to the business plan, help brokers to grow their portfolios with Aviva * Profit management
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