LaGrange County REMC

Telecommunications

BroadbandTechnician

$0–0k LaGrange, Indiana, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Broadband Technician at LaGrange County REMC. Skills: Fiber optic network, Customer installation, Network maintenance. Perform installations and service changes. Perform troubleshooting of services”

Industry & Context.

Telecommunications
Problems you'll solve

Problem-solving; Troubleshooting

Eligibility Requirements

On-call rotation, 24/7 availability, Climb poles, Climb ladders, Lift up to 75lbs, Work in confined spaces

What They're Looking For.

Must Have

High school diploma or equivalent, Computer skills required, Valid driver's license

Nice to Have

5+ years telecommunications experience, Fiber outside plant construction experience, Fiber outside plant maintenance experience, Calix network equipment experience, Calix software experience, Basic knowledge of Ethernet, Basic knowledge of WI-FI, Basic knowledge of mesh, Basic knowledge of GPON, Class A Commercial Driver's License

What You'll Do.

Perform installations and service changes

Perform troubleshooting of services

Identify and remedy sources of problems

and maintain Digital Multi-Meter

Complete performance testing and setup

Build and terminate ethernet cables

Operate fiber optic testing instruments

Install connectors on drop cables

Maintain outside fiber plant

Operate outside fiber plant

Construct outside fiber plant

Fusion splice large count cables

Troubleshoot fiber plant

Analyze technical network problems

Troubleshoot technical network issues

Determine line quality

Educate subscribers on adding devices

Add devices to network

Make configuration changes

Interact with customers professionally

Respond to escalations

Respond to customer concerns

Educate customers on product features

Educate customers on product functionality

Review service order requirements

Discuss equipment requests

Interpret repair tickets

Interpret technical drawings

Perform specified work

Complete installations

Prepare for daily work assignments

Requisition equipment and supplies

Maintain company truck

Communicate with supervisor

Monitor provided software

Climb poles with equipment

Work within limited confines

Participate in on-call rotation

Respond to trouble calls

How You'll Work.

Team & Collaboration

Serving local community; Work with a team

Communication Scope

Customer education

Full Job Description

Broadband Technician Are you someone who takes pride in doing the job right and providing great customer service? Do you enjoy hands-on work, problem-solving, and being part of a team that serves the local community? LaGrange County REMC is looking for dependable, motivated individuals who are willing to learn and take initiative. Whether you already have experience in the telecommunications industry or are ready to learn a new trade, we are looking for local go-getters who want to grow their skills while helping build and operate our fiber optic network throughout LaGrange County. We value people with a strong work ethic, positive attitude, and commitment to serve. If you are looking for an opportunity to work with a team that is driven, dedicated, and making a difference in the community, this could be the career opportunity for you. About Us LaGrange County REMC distributes electricity to more than 7,000 members across 600 miles of power lines and delivers high-speed internet through more than 500 miles of fiber to nearly 5,000 customers. For over 90 years, we’ve powered our local communities and taken pride in keeping them connected. As a cooperative, we’re committed to exceptional service, dependable energy, and forward-thinking innovation. We’re seeking team members who share our values of determination, teamwork, excellence, and innovation—and who want to help strengthen the essential services our communities rely on every day. As a Broadband Technician, you will be serving as the front-line representative and are vital to helping us deliver on our promise of best-in-class customer service. Our technicians care about providing technical expertise and customer support; developing meaningful connections with customers that create long-term relationships. Responsibilities will vary and include completing installs, site reviews, repair and service calls at customer locations, constructing, maintaining and operating the fiber optic system and network equipment. Te

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