LaGrange County REMC

Technology

BroadbandTechnician

$0–0k LaGrange, Indiana, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Broadband Technician at LaGrange County REMC. Skills: Fiber optic installation, Fiber optic maintenance, Customer relations. Perform installations and service changes. Troubleshoot services from NID to ONT”

Industry & Context.

Technology
Problems you'll solve

Problem-solving; Troubleshooting

Eligibility Requirements

Climb ladders, Climb poles, Work within confined spaces, On-call rotation, 24/7 availability

What They're Looking For.

Must Have

High school diploma or equivalent, Computer skills, Valid driver's license

Nice to Have

5+ years telecommunications experience, Calix network equipment experience, Basic knowledge communications, Class A Commercial Driver’s License

What You'll Do.

Perform installations and service changes

Troubleshoot services from NID to ONT

Identify and remedy internet problems

Use and maintain Digital Multi-Meter

Perform performance testing

Setup installed services

Build and terminate ethernet cables

Operate fiber optic testing instruments

Maintain outside fiber plant

Analyze technical network problems

Determine line quality

Educate subscribers on devices

Add devices to network

Make configuration changes

Interact with customers professionally

Educate customers on products

Review service order requirements

Discuss equipment requests

Read and interpret service orders

Perform specified work

How You'll Work.

Team & Collaboration

Work with a team; Serve local community

Communication Scope

Customer education

Full Job Description

Broadband Technician Are you someone who takes pride in doing the job right and providing great customer service? Do you enjoy hands-on work, problem-solving, and being part of a team that serves the local community? LaGrange County REMC is looking for dependable, motivated individuals who are willing to learn and take initiative. Whether you already have experience in the telecommunications industry or are ready to learn a new trade, we are looking for local go-getters who want to grow their skills while helping build and operate our fiber optic network throughout LaGrange County. We value people with a strong work ethic, positive attitude, and commitment to serve. If you are looking for an opportunity to work with a team that is driven, dedicated, and making a difference in the community, this could be the career opportunity for you. About Us LaGrange County REMC distributes electricity to more than 7,000 members across 600 miles of power lines and delivers high-speed internet through more than 500 miles of fiber to nearly 5,000 customers. For over 90 years, we’ve powered our local communities and taken pride in keeping them connected. As a cooperative, we’re committed to exceptional service, dependable energy, and forward-thinking innovation. We’re seeking team members who share our values of determination, teamwork, excellence, and innovation—and who want to help strengthen the essential services our communities rely on every day. As a Broadband Technician, you will be serving as the front-line representative and are vital to helping us deliver on our promise of best-in-class customer service. Our technicians care about providing technical expertise and customer support; developing meaningful connections with customers that create long-term relationships. Responsibilities will vary and include completing installs, site reviews, repair and service calls at customer locations, constructing, maintaining and operating the fiber optic system and network equipment. Te

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