Spartanburg Marriott
BreakfastServer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Breakfast Server at Spartanburg Marriott. Skills: Customer service, Serving, Upselling. Serve guests efficiently. Serve guests courteously”
Industry & Context.
Make sound judgments; Work on multiple tasks; Work independently; Take direction; Provide direction; Manage personalities; Handle challenges; Anticipate problems; Prevent problems; Identify problems; Solve problems
Sit for extended periods, Stand for extended periods, Ability to bend, Lift 50 lbs, Pull 50 lbs, Communicate clearly, Work long hours
What They're Looking For.
Must Have
High school diploma, Previous hospitality experience, Excellent customer service skills, Excellent communication skills, Ability to use technology, Beverage knowledge, Ability to work on a team, Experience describing dishes, Ability to handle station, Work in a clean manner, Work in an organized manner, Work in an efficient manner, Sense of ownership
What You'll Do.
Serve guests efficiently
Serve guests courteously
Follow steps of service
Maintain menu knowledge
Ensure tables are set up
Place appropriate flatware
Place appropriate drinkware
Participate in cleaning
Attend department meetings
Attend daily standups
Follow cash handling procedures
How You'll Work.
Team & Collaboration
Team with Front of House staff
Communication Scope
Verbal communication; Written communication
Full Job Description
# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.** Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail. **What you have** * High school diploma, equivalent, or higher * Previous experience in hospitality, preferably as a server * Excellent customer service skills * Excellent communication skills, both verbal and written * Ability to use technology, e.g., tablets, iPads, computers, and POS system * Beverage knowledge, including wine and liquor * Ability to work on a team with members of the Front of House staff * Proven experience in describing dishes and beverages to guests * Ability to handle station, and work in a clean, organized, and efficient manner * A sense of ownership in everything that you do **What you’ll do** * Serve guest in an efficient and courteous manner following the proper steps of service * Set up tables with items needed for service (i.e. flatware, drinkware, condiments, linens, etc. * Maintain knowledge of current menu items, including ingredients, preparation, accompaniments, and sauces * Bus tables quickly and quietly, ensuring table is thoroughly cleaned * Upsell menu items to guests, as well as pairing wine with the meal * Ensure guest tables are properly set up during meal period, making sure appropriate flatware and drinkware is placed * Participate in daily cleaning of dining room and service stations * Attend monthly department meetings and daily standups * Follow cash handling procedures, and be able to explain shortages and overages * Other necessary duties as reasonably assigned **Physical Demand** * Ability to sit or stand for extended periods
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