Mainsail
BreakfastServer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Breakfast Server at Mainsail. Skills: Customer service, Serving, Hospitality. Greeting guests. Serving guests in a gracious and professional manner”
Industry & Context.
Make sound judgments quickly; Work on multiple tasks, making appropriate progress towards deadlines; Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Ability to sit or stand for extended periods of time, Ability to bend, Ability to lift, pull 50 lbs, Ability to work long hours as needed
What They're Looking For.
Must Have
High school diploma, equivalent, or higher, Excellent customer service skills, Excellent communication skills, both verbal and written, Ability to use technology, e. g. , tablets, iPads, computers, and POS system, Ability to work on a team with members of the Front of House staff, Ability to handle station, and work in a clean, organized, and efficient manner, A sense of ownership in everything that you do, Ability to sit or stand for extended periods of time, Ability to bend, Ability to lift, pull 50 lbs, Ability to communicate clearly, Ability to work long hours as needed, Make sound judgments quickly, Work on multiple tasks, making appropriate progress towards deadlines, Able to work independently, take direction, and provide direction to others, Manage differing personalities within the property, the resort, and the community, Maintain the highest degree of confidentiality, Ability to work effectively in stressful, high pressure situations, Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Nice to Have
Previous experience in hospitality, preferably as a server, Beverage knowledge, including wine and liquor, Proven experience in describing dishes and beverages to guests
What You'll Do.
Serving guests in a gracious and professional manner
Ensuring exceptional service to all guests
Serving guest in an efficient and courteous manner following the proper steps of service
Set up tables with items needed for service (i. e. flatware
Maintain knowledge of current menu items
including ingredients
Bus tables quickly and quietly
ensuring table is thoroughly cleaned
Upsell menu items to guests
as well as pairing wine with the meal
Ensure guest tables are properly set up during meal period
making sure appropriate flatware and drinkware is placed
Participate in daily cleaning of dining room and service stations
Attend monthly department meetings and daily standups
Follow cash handling procedures
and be able to explain shortages and overages
How You'll Work.
Team & Collaboration
Ability to work on a team with members of the Front of House staff; Manage differing personalities within the property, the resort, and the community
Communication Scope
Excellent communication skills, both verbal and written; Ability to communicate clearly
Full Job Description
# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.** Servers will be responsible for the dining experience to include greeting the guests, serving the guest in a gracious and professional manner that represents the highest of standards to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail. **What you have** * High school diploma, equivalent, or higher * Previous experience in hospitality, preferably as a server * Excellent customer service skills * Excellent communication skills, both verbal and written * Ability to use technology, e.g., tablets, iPads, computers, and POS system * Beverage knowledge, including wine and liquor * Ability to work on a team with members of the Front of House staff * Proven experience in describing dishes and beverages to guests * Ability to handle station, and work in a clean, organized, and efficient manner * A sense of ownership in everything that you do **What you’ll do** * Serve guest in an efficient and courteous manner following the proper steps of service * Set up tables with items needed for service (i.e. flatware, drinkware, condiments, linens, etc. * Maintain knowledge of current menu items, including ingredients, preparation, accompaniments, and sauces * Bus tables quickly and quietly, ensuring table is thoroughly cleaned * Upsell menu items to guests, as well as pairing wine with the meal * Ensure guest tables are properly set up during meal period, making sure appropriate flatware and drinkware is placed * Participate in daily cleaning of dining room and service stations * Attend monthly department meetings and daily standups * Follow cash handling procedures, and be able to explain shortages and overages * Other necessary duties as reasonably assigned **Physical Demand** * Ability to sit or stand for extended periods
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