PS Logistics
Logistics and Transportation
BreakdownCoordinator
Neural analysis suggests this role is
optimal for entry candidates.
“Breakdown Coordinator at PS Logistics. Skills: Breakdown coordination, Vendor management, Customer service. Receive inbound phone calls. Coordinate maintenance issues”
Industry & Context.
Problem solving
Daytime support, Occasional after-hours support, Flexible schedule
What They're Looking For.
Must Have
Proficient with Microsoft Office suite, Good written and oral communication skills, Good interpersonal skills, Good judgment and problem-solving skills, Able to work a flexible schedule
Nice to Have
Bachelor's degree in related field or equivalent experience, Previous call center, service writer, or mechanical experience, Experience in the transportation industry, OEM maintenance certifications
What You'll Do.
Receive inbound phone calls
Coordinate maintenance issues
Deliver outstanding customer service
Help drivers with breakdown situations
Execute vendor management program
Negotiate pricing for tires
Create repair orders within Dossier
Work closely with maintenance department
Communicate breakdowns
and incidents promptly
Receive and address incoming calls
Interact with digital communications
Review and address email messages
Access OEM websites to review action codes
Maintain constant communication with appropriate groups
Ensure all DOT/FMCSA Regulations are followed
Obtain and review repair estimates
Scrutinize the repair process
Authorize approved repairs
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Other coordinators; Operations; Safety; Risk Management personnel; Maintenance department
Communication Scope
Oral communication; Written communication
Full Job Description
The inception of SEL Transportation traces back to the merger of two thriving enterprises, DT Freight and Southeast Logistics. The union formed under the umbrella of the PS Logistics family of companies, prioritizing the triumphs of both collaborations in every strategic choice. Empowered by a robust fleet of over 370 trucks, we unlock substantial opportunities for our drivers and customers, redefining efficiency. Armed with 44 years of service, we recognize that trust stands as the bedrock of every partnership. We are continuously expanding and improving our services through our commitment to hiring the best and brightest in the Logistics and Transportation field. By targeting experienced professionals, partnering with the best universities, and recruiting straight from the top programs in logistics and operations, we support our vision to be on the cutting edge of transportation. Our employees are what make us one of the best flatbed trucking companies in the Southeast. With our focus on flatbed trucking and our experienced drivers, owner-operators, and amazing staff...SEL Transportation has become an industry leader that strives for excellence. The Breakdown Coordinator will be receiving inbound phone calls while being the liaison to coordinate both scheduled and unscheduled maintenance related issues between our drivers, vendors, and organizational stakeholders. The breakdown coordinator must be able to deliver outstanding customer service to ensure that our drivers receive the best experience as they engage with our team to address their maintenance needs. This position is ideal for someone that has served as a service writer or has acted as a liaison between the customer and the mechanic. If you are looking for a career that gives you the opportunity to be GREAT at problem solving for our GREAT team, this is the perfect job for you! Essential Duties and Responsibilities, include but are not limited to: * Working in a fast pace environment that offers daytime a
Applying for this Breakdown Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about PS Logistics?
Real rants from real employees. Read before you apply.