Decagon
Technology
BrandDesigner
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Brand Designer at Decagon. Skills: Brand design, Art direction, Visual identity, Brand storytelling. Design high-quality brand assets. Art direct high-quality brand assets”
Industry & Context.
What They're Looking For.
Must Have
4-6 years of experience in brand design, 4-6 years of experience in art direction, 4-6 years of experience in marketing-focused creative roles, Portfolio demonstrates visual taste, Portfolio demonstrates storytelling, Portfolio demonstrates brand thinking, Proficient in Figma, Proficient in Adobe Creative Suite, Experience designing for marketing surfaces, Fundamentals in typography, Fundamentals in layout, Fundamentals in color, Fundamentals in hierarchy, Ability to interpret a brief, Ability to execute thoughtful, on-brand creative, Comfort working in high-velocity environments, Comfort working with evolving priorities
Nice to Have
Interest in AI design models, Interest in AI design tools, Interest in technology, Interest in AI-driven companies, Experience with filming social content, Experience with editing social content
What You'll Do.
Design high-quality brand assets
Art direct high-quality brand assets
Evolve brand design system
Expand brand design system
Contribute to brand strategy
Contribute to messaging
Translate strategy into visuals
Translate messaging into visuals
Bring systems thinking to layouts
Bring systems thinking to concepts
Bring systems thinking to executions
Bring attention to detail to layouts
Bring attention to detail to concepts
Bring attention to detail to executions
Iterate quickly based on feedback
Balance speed with polish
Bring references and inspiration
Full Job Description
About Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others. We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team. About the Team Brand Design at Decagon shapes the visual identity of our company and helps define how we’re perceived by customers, partners, and the broader AI community. Our work turns sophisticated technology into clear, confident, and differentiated brand storytelling—across campaigns, content, web, and moments that shape perception. We believe strong brands are built through taste, consistency, and conviction. We care deeply about craft, narrative, cohesion, and expanding the brand into new, exciting territories while building its core. Designers here grow by shipping work fast, operating with urgency, developing a strong point of view, and raising the bar together. About the Role This role sits at the heart of Decagon’s brand expression. As a Brand Designer, you’ll help shape how Decagon shows up in the world—how we tell our story, how we stand apart, and how our brand evolves as the company scales. You’ll work on marketing-led brand initiatives that influence perception and drive growth, c
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