BJAK

FinTech

Brand&CommunicationsManager

$120–180k ~AI est. Malaysia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Brand & Communications Manager at BJAK. Skills: Brand narrative, Reputation management, Communications strategy. Own brand strategy. Execute brand strategy”

Industry & Context.

FinTech

What They're Looking For.

Must Have

6+ years experience

Nice to Have

Experience in Fintech, Experience in Technology, Experience in Financial Services

What You'll Do.

Execute brand strategy

Manage PR initiatives

Develop communications assets

Oversee communications assets

Manage brand reputation

Manage crisis communications

Drive internal communications

Lead CSR communications

Lead sustainability communications

Lead community initiatives

Collaborate cross-functionally

How You'll Work.

Team & Collaboration

Cross-functionally with Marketing; Cross-functionally with Product; Cross-functionally with Legal; Cross-functionally with Leadership

Communication Scope

Written communication; Verbal communication; Executive messaging; Media interviews; Public appearances; Stakeholder engagements

Full Job Description

Leading Brand, Reputation, and Communication Strategy ABOUT BJAK We build superior application platforms globally with the mission of creating successful businesses while contributing positively to society by making it more efficient. We developed the first and leading insurance platform in Southeast Asia to digitize the insurance industry. The platform currently serves over 8 million users across the region. We are continuing our mission by building new, superior applications in emerging use cases as applications become increasingly integrated with AI. Our team is densely talented, highly motivated, and focused on engineering and product excellence within a very flat organization. All members are expected to be hands-on and to contribute directly to the company’s mission. About The Role As Brand & Communications Manager, you will own BJAK’s brand narrative across external and internal channels, ensuring every message strengthens our reputation, supports business growth, and aligns with our strategic direction. This is a highly visible role, working closely with senior leadership to shape how BJAK is perceived by customers, partners, media, and employees. WHAT YOU’LL DO - Own and execute BJAK’s brand and communications strategy across all external and internal channels, ensuring consistency in brand voice, messaging, and positioning. - Lead media relations and PR initiatives, managing relationships with journalists, media outlets, and PR agencies to secure high-impact coverage aligned with BJAK’s growth and milestones. - Develop and oversee key communications assets including press releases, media kits, executive messaging, talking points, and briefing materials. - Manage brand reputation and crisis communications, proactively identifying risks and coordinating timely, strategic responses to protect BJAK’s credibility. - Drive internal communications, including company-wide announcements, leadership messages, and updates that align teams with business priorities and

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