Salesforce
Marketing & Communications
BrandCampaignOperationsManager
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“Brand Campaign Operations Manager at Salesforce. Skills: Budget Management, Financial Oversight, AI agent building, Prompt Engineering, Operational Excellence. Manage the overall Brand Campaigns and Partnerships budget, including tracking multi-year commitments and ensuring alignment with Finance. Partner with Finance on budget reconciliations, requarterization, and scenario planning to maintain financial accuracy and flexibility”
What You'll Achieve.
Ensuring rigorous budget management; Accurate target setting; Effective annual performance pacing for high-impact brand initiatives; Maintain financial accuracy and flexibility; Ensure team targets are accurately tracked and on schedule; Improve team efficiency; Reduce manual lift across budget tracking, reporting, and cross-functional coordination; Accelerate work through AI tools; Deliver amazing experiences that customers love
Industry & Context.
Proactive in identifying potential risks or dependencies and developing creative solutions in a dynamic environment; Translate insights into actionable operational strategies
What They're Looking For.
Must Have
5+ years of progressive experience in marketing operations, finance, analytics, or a similar business operations role, preferably within a fast-paced environment, Proven expertise in budget management, financial tracking, and operational reporting, Advanced Excel skills demonstrated ability to handle large datasets with a detail-oriented approach, Demonstrated success in driving operational processes from conception to completion, with a focus on measurable business outcomes, verbal and written communication skills, with the ability to articulate complex financial and operational information clearly and concisely to diverse stakeholders, Highly analytical and data-driven, with the ability to translate insights into actionable operational strategies, Proactive in identifying potential risks or dependencies and developing creative solutions in a dynamic environment, Hands-on experience building AI agents, custom GPTs, or LLM-powered tools using platforms such as ChatGPT, Claude, Gemini, Agentforce, or similar, Proficiency in prompt engineering, with the ability to design effective prompts for a range of operational use cases, Familiarity with AI workflow and automation tools (e. g. , Slack AI) to build scalable, team-facing solutions, Comfortable working at the intersection of technology and operations — able to independently scope, build, and deploy lightweight AI-powered tools without deep engineering support
Nice to Have
Familiarity with marketing campaign delivery timelines, Experience working closely with Finance teams on budget forecasting and reconciliation, Experience using or building AI agents within enterprise platforms (e. g. , Salesforce Agentforce), Prior experience acting as an AI champion or internal resource for a non-technical team, democratizing access to AI tools and capabilities
What You'll Do.
Manage the overall Brand Campaigns and Partnerships budget
including tracking multi-year commitments and ensuring alignment with Finance
Partner with Finance on budget reconciliations
and scenario planning to maintain financial accuracy and flexibility
Support the Brand and Partnerships team with quick turn and executive approvals
Drive rigor around budget submissions and invoicing deadlines
Lead the team's strategic planning framework process (V2MOM creation or similar)
driving the definition and documentation of annual targets
Own the monthly status updates and performance pacing process to ensure team targets are accurately tracked and on schedule
Maintain budget and milestone alignment with all Brand Campaigns and Partnerships work and campaign/media delivery timelines
Provide bi-weekly executive-level updates with key dependencies
and critical operational callouts to leadership
Provide consolidated operational reports for leadership
including comprehensive views of budget status
and resource commitments
Serve as the strategic business operations focus
and pacing are accurate
and fully aligned with both leadership and Finance partners
Serve as the team's primary technical resource for internal AI tooling
and prompt engineering
and iterate on AI agents and automated workflows that streamline repetitive operational tasks
improve team efficiency
and reduce manual lift across budget tracking
and cross-functional coordination
Partner with team members to identify high-impact opportunities where AI tools can accelerate work
and translate those opportunities into practical
Develop and maintain a library of reusable prompts
and AI-powered workflows tailored to the team's operational needs
How You'll Work.
Team & Collaboration
Partner with Finance on budget reconciliations, requarterization, and scenario planning; Support the Brand and Partnerships team with quick turn and executive approvals; Provide bi-weekly executive-level updates to leadership; Provide consolidated operational reports for leadership; Align with leadership and Finance partners; Partner with team members to identify high-impact opportunities where AI tools can accelerate work
Communication Scope
Verbal and written communication skills; Ability to articulate complex financial and operational information clearly and concisely to diverse stakeholders
Process & Methodology
Driving operational processes from conception to completion, Maintaining budget and milestone alignment with work and campaign/media delivery timelines
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Marketing & Communications Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a highly motivated, results-oriented, and experienced Marketing Strategy and Planning Manager to serve as the financial and operational backbone for the Brand Campaigns and Partnerships team. This role is central to driving operational excellence by ensuring rigorous budget management, accurate target setting, and effective annual performance pacing for high-impact brand initiatives. Responsibilities: Budget Management & Financial Oversight: * Manage the overall Brand Campaigns and Partnerships budget, including tracking multi-year commitments and ensuring alignment with Finance. * Partner with Finance on budget reconciliations, requarterization, and scenario planning to maintain financial accuracy and flexibility. * Support the Brand and Partnerships team with quick turn and executive approvals. Drive rigor around budget submissions and invoicing deadlines. Annual Targets & Performance Pacing: * Lead the team's strategic planning framework process (V2MOM creation or similar), driving the definition and documentation of annual targets. * Own the monthly status updates and performance pacing process to ensure team targets are ac
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