takealot. com

e-commerce logistics

BranchSupervisor

$315–470k ~AI est. KwaZulu-Natal, South Africa
The Brief

“Branch Supervisor at takealot. com. Skills: Driver management, Delivery operations, Resource planning, Performance standards. Manage drivers and delivery operations. Oversee daily branch activities”

What You'll Achieve.

Timely and accurate delivery of parcels to customers; Accurate and up-to-date reporting on vehicle usage, delivery status, driver performance, and system alignment; Well-coordinated daily operations; Compliance with safety, security, and company operational standards; Proper documentation and return of goods; Effective resolution of all driver- and delivery-related queries; Fully trained, properly dressed, and legally compliant drivers and assistants; Clean, well-maintained vehicles and equipment with minimal downtime or loss; Accurate and timely submission of management reports and dashboards; High performing, disciplined, and motivated branch team aligned to company values and goals

Industry & Context.

e commerce logistics
Problems you'll solve

Problem-Solving Skills

What They're Looking For.

Must Have

Matric, Valid Driver’s License, Valid Public Driver’s Permit (PDP), 3–5 years of experience in Fleet Control or supervisory role in logistics, distribution, or supply chain operations

What You'll Do.

Manage drivers and delivery operations

Oversee daily branch activities

Maintain timely reporting for fleet

Ensure operational compliance with company procedures

Drive productivity by optimizing resources

Safeguard company assets and stock

Ensure accurate returns handling and documentation

Lead and develop the team

Enforce discipline and performance standards

Promote a culture of excellence

Optimize delivery and reporting

Ensure reporting is done promptly

Update chain of command with relevant information

Ensure adequate staff are present and on duty

Ensure staff are efficiently tasked and effectively deployed

Uphold operational imperatives

Raise current or potential blockers quickly and effectively

Ensure returned goods are collected from customers and

Resolve queries relating to drivers and deliveries

Ensure all drivers sent onto the road have

Ensure admin staff have access to all relevant

Process changes to deliveries efficiently

Ensure driving staff are compliant with safety and

Ensure all drivers and assistants are correctly dressed

Plan and submit staff leave in line with

Maintain and look after all vehicles

Report and investigate deficiencies immediately

Ensure safety of all parcels and equipment

Minimize loss of company assets and stock

Afford appropriate diligence in tracing and finding missing

Submit reports as requested by management

Ensure systems are in line with daily deliveries

Perform other duties as required by the Hub

Free ATS check

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