UOB
Banking
BranchManager
“Branch Manager at UOB. Skills: Sales Management, Business Development, Leadership, Customer Relationship Management. Develop branch business plan. Execute branch strategy”
What You'll Achieve.
Achieving profitability; Sustainable growth; Exceed sales targets; Improve productivity; Improve conversion rates; Improve overall performance; Grow the branch portfolio; Meet evolving business needs; Ensure strict adherence to regulatory requirements; Ensure strict adherence to internal policies; Ensure strict adherence to audit standards; Deliver exceptional service experiences; Continuously improve service quality; Ensure efficiency, accuracy, compliance, and risk controls; Timely resolution of audit findings; Timely resolution of compliance gaps; Timely resolution of operational issues; Enhance customer experience; Enhance operational efficiency; Support customers’ growth journeys
Industry & Context.
What They're Looking For.
Must Have
Degree in Business, Finance, Banking, or a related discipline, 8 - 12 years of banking experience, 3 - 5 years in a leadership or branch management role, track record in sales management, track record in business development, track record in achieving financial targets, Proven leadership capabilities, experience in managing teams, experience in coaching teams, experience in developing teams, Sound knowledge of banking products, Sound knowledge of banking operations, Sound knowledge of risk management, Sound knowledge of regulatory requirements, business acumen, Excellent interpersonal skills, Excellent communication skills, Excellent stakeholder management skills, Customer-centric mindset
Nice to Have
digital initiatives, FinLab Jom Transformation
What You'll Do.
Develop branch business plan
Execute branch strategy
Drive revenue generation
Identify market share opportunities
Deepen customer relationships
Achieve sales targets
Monitor sales pipelines
Implement strategies for productivity
Improve conversion rates
Act as business ambassador
Build relationships with customers
Sustain relationships with customers
Build relationships with partners
Sustain relationships with partners
Build relationships with stakeholders
Sustain relationships with stakeholders
Identify new business opportunities
Develop new business opportunities
Capture new business opportunities
Grow branch portfolio
Foster positive work culture
Promote employee engagement
Promote accountability
Promote continuous improvement
Balance business growth
Effective risk management
Ensure adherence to regulatory requirements
Ensure adherence to internal policies
Ensure adherence to audit standards
Promote corporate governance
Promote ethical conduct
Serve as key point of contact
Champion customer journey
Deliver exceptional service
Drive customer satisfaction
Improve service quality
Oversee branch operations
Ensure operational efficiency
Ensure operational accuracy
Ensure operational compliance
Ensure operational risk controls
Resolve audit findings
Resolve compliance gaps
Resolve operational issues
Support digital initiatives
Drive digital initiatives
Enhance customer experience
Enhance operational efficiency
Promote digital adoption
Facilitate business digitalisation
Support customers' growth journeys
Promote regional franchise
Support FDI opportunities
How You'll Work.
Team & Collaboration
Manage, coach, and develop teams; Foster a positive work culture; Promote employee engagement; Promote accountability; Promote continuous improvement; Act as the primary business ambassador; Building and sustaining relationships with customers, partners, and stakeholders
Communication Scope
Excellent communication skills
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