UOB
Finance / FinServ
BranchManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Branch Manager at UOB. Skills: business target achievement, customer relationship management, operational execution, risk control, people development. Achieve Branch targets (funding, lending, fee income, NPBT) for Consumer and Business Banking segments.. Monitor business growth in Commercial and Corporate Banking, reporting deteriorating customer performance.”
What You'll Achieve.
Achievement of Branch business targets (funding, lending, fee income, NPBT).; Growth in business segments.; Effective and efficient management of Branch costs and expenses.; Timely reporting of deviations and risks.; Successful follow-up on audit findings and risk control improvements.; Improved employee productivity and performance.; Positive outcomes from cooperation and understanding between units.
Industry & Context.
Handling and resolution of customer complaints.; Follow-up on findings from Quality Assurance, Internal/External Audits.; Improvement of controls for operational risk incidents.
What You'll Do.
Achieve Branch targets (funding
NPBT) for Consumer and Business Banking segments.
Monitor business growth in Commercial and Corporate Banking
reporting deteriorating customer performance.
Coordinate with Business Teams to achieve set targets.
Provide direction to Branch staff for correct Bank product sales.
Maintain customer relationships and handle customer complaints.
Manage Branch costs and expenses efficiently to support NPBT achievement.
Provide feedback to Cluster Manager on branch development
Maintain good relationships with external parties (Regulators
Ensure Branch operations run according to Bank systems
Ensure operational and service execution with Business Teams
and other relevant parties.
Report operational risks
or other conditions affecting Branch operations to Cluster Manager and Executive Branch Manager.
Follow up on Quality Assurance
Internal/External Audit findings
and improve controls for operational risk incidents.
Ensure Branch facilities and infrastructure needs are met.
Ensure Company assets are properly maintained.
Develop and coach employees at the Branch.
Ensure operational activities are executed within employee authority and work programs are followed.
Socialize regulations
and memos regarding operational standards
and performance appraisal.
Ensure employee fulfillment
competency development
and performance appraisal.
and guidance to employees for productivity improvement.
Communicate effectively with Head Office
and Branch employees to build cooperation and understanding.
Execute duties as a KYE implementing officer
ensuring Code of Ethics and Bank Values are followed.
How You'll Work.
Team & Collaboration
Coordinate with all Business Teams for target achievement.; Collaborate with Business Teams, Operational Teams, and other relevant parties to ensure operational and service execution.; Collaborate with Regional Office, Cluster, Branch, and relevant work units for effective communication and cooperation.; Work as one team towards company, colleagues, and customers.
Communication Scope
Effective communication with units at Head Office, Regional, Cluster, and all employees at the Branch.; Providing feedback to Cluster Manager.; Communicating regarding standards and procedures.
Full Job Description
**About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. **Job Description** Job Description A. Business 1\. Bertanggung jawab terhadap pencapaian target bisnis Kantor Cabang Pembantu, meliputi funding, lending, fee income, Net Profit Before Tax (NPBT) untuk seluruh segment (2 Segment: Consumer Banking dan Business Banking) yang ada di dalam Cabang / Kantor Cabang Pembantu. 2\. Melakukan monitoring atas pertumbuhan bisnis di Segment Commercial Banking dan Corporate Banking, memberikan informasi kepada Cluster Manager jika mengetahui adanya potensi kinerja yang memburuk dari nasabah di Segment Commercial Banking dan Corporate Banking. 3\. Melakukan koordinasi dengan seluruh Tim Bisnis untuk pencapaian target yang di tetapkan. 4\. Memberikan pengarahan kepada seluruh pegawai di Kantor Cabang Pembantu untuk melakukan penjualan produk Bank dengan benar. 5\. Menjaga baik hubungan dengan nasabah dan bertanggung jawab terhadap penanganan dan penyelesaian keluhan nasabah. 6\. Mengelola biaya dan pengeluaran di Kantor Cabang Pembantu dengan efektif dan efisien sehingga bisa mendukung pencapaian NPBT. 7\. Memberikan masukan (feedback) kepada Cluster Manager, di antaranya untuk kepentingan pengembangan Kantor Cabang Pembantu, kondisi persaingan di lapangan, masukan terhadap produk, dan layanan Bank. 8\. Menjaga hubungan baik deng
Applying for this Branch Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about UOB?
Real rants from real employees. Read before you apply.