Tbk Bank
Banking
BranchManager
“Branch Manager at Tbk Bank. Skills: Branch management, Sales leadership, Customer relationship management. Lead retail banking branch activities. Develop branch performance objectives”
What You'll Achieve.
Achievement of branch sales goals; Achievement of branch growth goals; Achievement of branch service goals
Industry & Context.
Root cause analysis
Able to travel
What They're Looking For.
Must Have
2+ years supervisory/managerial role, 3+ years retail banking experience, Comprehensive knowledge of consumer compliance regulations, Emphasis on CIP and account disclosures
What You'll Do.
Lead retail banking branch activities
Develop branch performance objectives
Evaluate staff performance
Provide feedback and coaching
Conduct performance appraisals
Take corrective action
Participate in personnel decisions
Schedule branch employees
Supervise branch employees
Administer organization policies
Document incidents and actions
Conduct training for new employees
Serve as escalation point for customer issues
Resolve customer issues timely
Build relationships with current customers
Analyze branch deposit reports
Build productive relationships with existing customers
Proactively seek prospects
Represent the bank in community efforts
Promote interest in the Bank
Grow networking opportunities
Complete monthly operational activities
Complete required checklists
Review performance reports
Conduct root cause analysis
Develop solutions for improvement
Implement solutions for improvement
Ensure daily vault balancing
Ensure daily branch cash balancing
Ensure supply of money for branch needs
Manage branch security
Issue keys and access
Manage security alarm access
Manage vault area access
Ensure front-line employees present Bank products
Organize coaching sessions
Perform Personal Banker duties
Perform Teller duties
Orient employees to Bank policies
Orient employees to Bank procedures
Communicate work duties
Communicate responsibilities
Maintain positive atmosphere for customers
Maintain caring atmosphere for employees
Perform duties in compliance with laws
Perform duties in compliance with regulations
Complete required training
Develop understanding of banking industry
Develop understanding of banking regulations
Continue professional development
Adhere to core values
Ensure staff performance aligns with core values
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Local community efforts
Communication Scope
Written communication; Verbal communication
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