M&T Bank
Financial Services
BranchManager
“Branch Manager at M&T Bank. Skills: Sales, Business development, Branch management, Customer relationship management. Manage branch activities. Direct sales and business development”
What You'll Achieve.
Achieve annual sales goals; Achieve profitability goals
Industry & Context.
Error resolution; Problem resolution
What They're Looking For.
Must Have
Bachelor's degree or 4 years experience, Minimum three years sales experience, Minimum two years managerial experience, Federal registration requirements (SAFE Act), Maintain operational, product, system changes, Demonstrate good risk management decisions, Maintain Insurance licensing minimum expectations, M&T Business Banking Specialist expectations, Work with common PC software, Knowledge of Microsoft Office software
Nice to Have
Demonstrated sales business development experience, Fundamental understanding of profitability, Financial services product knowledge
What You'll Do.
Manage branch activities
Direct sales and business development
Meet operational objectives
Lead team through coaching
Identify customer needs
Assist customers with solutions
Prospect Business Banking relationships
Grow Business Banking relationships
Build community presence
Model customer service behaviors
Coach customer service behaviors
Maintain operational requirements
Ensure compliance with policies
Protect customer assets
Resolve complex account issues
Coach to reduce escalations
Engage with team members
Process Business Banking loan requests
Bundle products and services
Adhere to compliance controls
Promote culture of belonging
Maintain internal control standards
Complete related duties
How You'll Work.
Team & Collaboration
Engage business partners; Build productive partnerships
Communication Scope
Customer service; Needs determination
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