Kone

BranchManager

pero, lombardy, italy FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Branch Manager at Kone. Skills: Branch Manager, operations, customer relationships. Provide clear direction and leadership. Drive execution, engagement, and results”

What You'll Achieve.

ensuring excellent customer service; sustainable business growth; driving both operational excellence and financial results; Delivering business results; Deliver financial targets, including growth, profitability, and cash flow

Industry & Context.

Problems you'll solve

decision-making and problem-solving skills

What They're Looking For.

Must Have

Proven experience in leading operations and delivering business results, Track record in customer relationship management, Experience working in a matrix organization, Background in sales, service, or operations leadership, Fluency in English

Nice to Have

Previous experience in the elevator industry or a similar field is a advantage

What You'll Do.

Provide clear direction and leadership

Manage and grow customer relationships

Lead service and modernization sales

Deliver financial targets

Develop and coach employees

Ensure operations are conducted according to safety regulations

Monitor market trends and customer needs

Build and maintain relationships with key stakeholders

How You'll Work.

Team & Collaboration

building and maintaining a high-performing team; Collaborative mindset with focus on inclusion and teamwork; providing insights to regional teams; Build and maintain relationships with key internal and external stakeholders

Communication Scope

Excellent communication and influencing abilities

Full Job Description

**Purpose** We are looking for a **Neulift** **Branch Manager** to lead and develop our branch operations, ensuring excellent customer service and sustainable business growth. In this role, you will be fully accountable for the performance and leadership of the branch, driving both operational excellence and financial results. **Role Responsibilities** As a Branch Manager, you will: * Provide clear direction and leadership, building and maintaining a high-performing team * Drive execution, engagement, and results across all business areas * Manage and grow customer relationships, ensuring long-term partnerships * Lead service and modernization sales and operations within the branch * Deliver financial targets, including growth, profitability, and cash flow * Develop and coach employees, fostering a culture of performance, engagement, and continuous learning * Implement strategies, plans, and programs * Ensure operations are conducted according to safety regulations, and ethical standards * Monitor market trends and customer needs, providing insights to regional teams * Build and maintain strong relationships with key internal and external stakeholders **What We Are Looking For** **Leadership & Competencies** * Ability to translate strategy into clear goals and actions * Strong customer focus and market awareness * Proven ability to drive performance and accountability * Experience leading change and transformation * Strong decision-making and problem-solving skills * Excellent communication and influencing abilities * Commitment to developing and coaching teams * Collaborative mindset with focus on inclusion and teamwork * High levels of energy, resilience, and adaptability **Experience & Qualifications** * Proven experience in leading operations and delivering business results * Track record in customer relationship management * Experience working in a matrix organization * Background in sales, service, or operations leadership * Previous experience in the elevator

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