Keybank
BranchManager
“Branch Manager at Keybank. Skills: Sales leadership, Client relationship management, Branch operations, Small business development. Be a problem solver, trusted advisor, and partner. Build, coach, develop, lead, and motivate a team”
What You'll Achieve.
Achieve Branch Goals; Attain activity, behavior, and outcome expectations; Achieve individual expectations; Profitable grow the business through enduring client relationships; Support clients’ financial wellness goals; Grow the bank's sales; Expand existing relationships; Grow the bank's market presence; Achieve mutual goals; Improve productivity
Industry & Context.
Problem solver; Sound judgment with clients and transactions; Tackle unexpected challenges
Work on Saturdays as directed, Occasional travel to include overnight stay, Ability to routinely and frequently operate a motor vehicle with a valid driver's license, Consumer Retail Management - Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 – 10 lbs. , occasional lifting of up to 30 lbs.
What They're Looking For.
Must Have
High School Diploma, GED, or equivalent experience, Minimum of 3 years' experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team, Minimum of 3 years demonstrated small business deposit/credit experience and familiarity with small business operations, General understanding of financial statements and concepts, Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports, Demonstrated ability to leverage Centers of Influence (COIs) to further promote business, Demonstrated experience with influencing business partners, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals, Demonstrated ability to effectively communicate and possess public speaking skills
Nice to Have
Bachelor's Degree, Notary License
What You'll Do.
Provide excellent client service
Analyze clients' needs
Recommend financial solutions
Accountable for branch operations and compliance
Provide direction and guidance to branch team
Ensure compliance with operational
Lead team through consistent execution of Branch Playbook
Acquire and grow small business relationships
Serve as a market leader
Embody a client experience culture
Engage in outside calling to small business clients
Develop centers of influence and networks
Grow business through retention
Lead and develop the branch team
Facilitate partnerships within branch team and with line of business partners
and schedule all direct report work schedules
and train new teammates
disciplined coaching and performance management
Provide guidance and direction to branch team
Work on Saturdays as directed
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Facilitate partnerships within branch team; Facilitate partnerships with line of business partners; Collaborate with other businesses or organizations
Communication Scope
Public speaking skills; Effectively communicate
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