Keybank
BranchManager
“Branch Manager at Keybank. Skills: Sales Leadership, Branch Operations, Client Relationship Management. Embody client experience culture. Engage in outside calling to small business clients”
What You'll Achieve.
Achieve confidence in their financial wellness and achieve their goals.; Deliver on Branch Goals.; Attaining activity, behavior, and outcome expectations; Achieving individual expectations.; Profitable grow the business through enduring client relationships.; Support clients’ financial wellness goals; Align change initiatives with the best of present organizational values, strategic intent; Keep focus on the desired end state; Ensure team alignment with the bank's goals.; Attract new clients and expand existing relationships.; Expand existing ones.; Achieve mutual goals; Manage ongoing relationships.; Ensure compliance with regulations; Maintain security measures; Keep accurate records.; Improve branch operations; Setting long-term goals; Identifying opportunities for growth
Industry & Context.
Be a problem solver; Analyze clients' needs; Make important decisions regarding client complaints, teammate conflicts, and business operations; Identifying and assessing potential risks; Tackling unexpected challenges
Work on Saturdays as directed by management., Occasional travel to include overnight stay., Ability to routinely and frequently operate a motor vehicle with a valid driver's license., Consumer Retail Management - Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 – 10 lbs. , occasional lifting of up to 30 lbs.
What They're Looking For.
Must Have
3+ years Experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team., 3+ years Demonstrated small business deposit/credit experience and familiarity with small business operations, General understanding of financial statements and concepts, Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports, Demonstrated ability to leverage Centers of Influence (COIs) to further promote business, Demonstrated experience with influencing business partners, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals, Demonstrated ability to effectively communicate and possess public speaking skills, High School Diploma, GED, or equivalent experience (required)
Nice to Have
Bachelor's Degree (preferred), Notary License (preferred)
What You'll Do.
Embody client experience culture
Engage in outside calling to small business clients
Develop centers of influence and networks
Accountable for growing the business
Lead and develop the branch team
Facilitate partnerships within branch team
and schedule direct reports
Deliver consistent coaching and performance management
Provide guidance and direction to branch team
Work on Saturdays as directed
Perform other duties as assigned
Comply with all KeyBank policies and procedures
How You'll Work.
Team & Collaboration
Facilitate partnerships within branch team and with line of business partners; Building and maintaining connections and interactions with clients, partners, and other stakeholders; Leading, developing, and supporting teammates; Collaborating with other businesses or organizations to achieve mutual goals
Communication Scope
Effectively communicate; Public speaking skills
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