Keybank
BranchManager
“Branch Manager at Keybank. Skills: Sales leadership, Client relationship management, Branch operations management. Be a problem solver, trusted advisor, and partner. Build, coach, develop, lead, and motivate a team”
What You'll Achieve.
Achieve confidence in their financial wellness and achieve their goals; Deliver on Branch Goals; Attaining activity, behavior, and outcome expectations; Achieving individual expectations; Profitable grow the business through enduring client relationships; Support clients’ financial wellness goals; Align change initiatives with the best of present organizational values, strategic intent; Keep focus on the desired end state while acknowledging the human impact; Ensure team alignment with the bank's goals; Attract new clients and expand existing relationships; Expand existing ones; Achieve mutual goals; Improve branch operations; Setting long-term goals; Identifying opportunities for growth
Industry & Context.
Problem solver; Analyzing clients' needs; Identifying and assessing potential risks
Work on Saturdays as directed by management., Consumer Retail Management - Ability to communicate face to face and on the phone with clients, frequent use of hands to manipulate/grasp objects, occasional bending and lifting from floor height, frequent lifting of 1 – 10 lbs. , occasional lifting of up to 30 lbs., Occasional travel to include overnight stay., Ability to routinely and frequently operate a motor vehicle with a valid driver's license.
What They're Looking For.
Must Have
Minimum of 3 years' experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team., Minimum of 3 years demonstrated small business deposit/credit experience and familiarity with small business operations, General understanding of financial statements and concepts, Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports, Demonstrated ability to leverage Centers of Influence (COIs) to further promote business, Demonstrated experience with influencing business partners, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals, Demonstrated ability to effectively communicate and possess public speaking skills
Nice to Have
Bachelor's Degree, Notary License
What You'll Do.
Provide excellent client service in all interactions
Analyze clients' needs and recommend financial solutions
Accountable for branch operations and compliance
Provide direction and guidance to branch team
Ensure compliance with operational
Timely completion of branch operational tasks
Lead team through consistent execution of Branch Playbook
Focus on acquiring and growing small business relationships
Serve as a market leader in the local community
Embody a client experience culture
Engage in outside calling to small business clients
Develop centers of influence and networks in the community
Accountable for growing the business through retention
and acquisition tactics
Lead and develop the branch team
Facilitate partnerships within branch team and with line of business partners
and schedule all direct report work schedules
disciplined coaching and performance management process
Provide guidance and direction to branch team
Work on Saturdays as directed by management
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Facilitate partnerships within branch team and with line of business partners; Building and maintaining connections and interactions with clients, partners, and other stakeholders; Leading, developing, and supporting teammates; Collaborating with other businesses or organizations to achieve mutual goals
Communication Scope
Effectively communicate; Public speaking skills
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