Keybank
BranchManager
“Branch Manager at Keybank. Skills: Sales, Leadership, Client service, Small business. Be a problem solver, trusted advisor, and partner. Build, coach, develop, lead, and motivate a team”
What You'll Achieve.
Achieve Branch Goals; Attain activity, behavior, and outcome expectations; Achieve individual expectations; Grow the bank's sales; Grow the bank's market presence and client base
Industry & Context.
Be a problem solver; Identify and assess potential risks
Work on Saturdays as directed by management., Occasional travel to include overnight stay., Ability to routinely and frequently operate a motor vehicle with a valid driver's license.
What They're Looking For.
Must Have
Minimum of 3 years' experience in a sales capacity with a demonstrated ability to lead and coach a successful sales team., Minimum of 3 years demonstrated small business deposit/credit experience and familiarity with small business operations, General understanding of financial statements and concepts, Demonstrated understanding of consumer credit including loan to value, debt to income and credit reports, Demonstrated ability to leverage Centers of Influence (COIs) to further promote business, Demonstrated experience with influencing business partners, as this role will require significant influence of partners such as Key Investment Services, Mortgage and Business Banking sales professionals, Demonstrated ability to effectively communicate and possess public speaking skills
Nice to Have
Bachelor's Degree, Notary License
What You'll Do.
Provide excellent client service in all interactions
Analyze clients' needs and recommend financial solutions
Accountable for branch operations and compliance
Provide direction and guidance to branch team
Ensure compliance with operational
Timely completion of branch operational tasks
Lead team through consistent execution of Branch Playbook
Deliver on Branch Goals
Focus on acquiring and growing small business relationships
Serve as a market leader in the local community
Embody a client experience culture
Engage in outside calling to small business clients
Develop centers of influence and networks in the community
Identify prospective client referrals with a focus on Small Business
Accountable for growing the business through retention
and acquisition tactics
Lead Branch team to success in attaining expectations
Lead and develop the branch team
Ensure understanding of Key’s products and services
Facilitate partnerships within branch team and with line of business partners
and schedule all direct report work schedules
Recruit and identify talent
select the branch team
Successfully onboard and train new teammates
Ensure appropriate area staffing coverage
disciplined coaching and performance management process
Provide guidance and direction to branch team
Work on Saturdays as directed by management
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Facilitate partnerships within branch team and with line of business partners; Collaborate with other businesses or organizations to achieve mutual goals
Communication Scope
Public speaking skills; Effectively communicate
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