Ferguson
Waterworks
BranchManager
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Branch Manager at Ferguson. Skills: Operational Management, Leadership, P&L Responsibility, Relationship Management, Problem Solving. Run day-to-day operations, including inventory, shipments, and customer service.. Supervise and train warehouse and customer service personnel.”
Industry & Context.
Use data to make decisions and improve performance.
What They're Looking For.
Must Have
day-to-day branch functions and people management, Water, wastewater or related infrastructure industry experience, leadership and team-building skills, Excellent organizational and problem-solving abilities, Proficiency in using data to drive decisions, Understanding of sales side of the business and how to influence sales, relationship building skills (customers, vendors, associates, etc), Knowledge of safety regulations and compliance standards, Financial literacy with experience managing budgets and P&L statements
What You'll Do.
Run day-to-day operations
and customer service.
Supervise and train warehouse and customer service personnel.
Perform duties such as shipping
especially in coverage situations.
Lead the way in upholding top-tier safety standards
ensuring full compliance with company policies and legal regulations.
Oversee financial performance
and capital planning for the branch.
Develop and maintain relationships with customers
internal stakeholders
Use data to make decisions and improve performance.
Conduct all aspects of employee management
including hiring and scheduling.
How You'll Work.
Team & Collaboration
Develop and maintain relationships with customers, internal stakeholders, and vendors.
Full Job Description
**Job Posting:** Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Ferguson is currently seeking a **Branch Manager** to lead our Worcester, MA waterworks branch operations. This is a hands-on leadership role responsible for supervising daily operations, leading a team, and ensuring outstanding customer service. The ideal candidate is a proactive problem-solver with strong operational and financial competence. ## **Position Details:** * Reports to the Senior Operations Manager * Direct oversight of 2 to 3 associates * Manages branch volume of $6 - $7MM ## **Key Responsibilities:** * **Operational Management** : Run day-to-day operations, including inventory, shipments, and customer service. * **Leadership** : Supervise and train warehouse and customer service personnel. * **Hands-on Role** : Perform duties such as shipping, receiving, and customer service, especially in coverage situations. * **Safety and Compliance** : Lead the way in upholding top-tier safety standards, ensuring full compliance with company policies and legal regulations. * **P &L Responsibility**: Oversee financial performa
Applying for this Branch Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Ferguson?
Real rants from real employees. Read before you apply.