U. S. Bank
BranchManager2
Neural analysis suggests this role is
optimal for Mid candidates.
“Branch Manager 2 at U. S. Bank. Skills: Customer experience, Team leadership, Sales growth. Lead and manage branch(es) to ensure goals are met. Ensure compliance with banking laws and regulations”
What You'll Achieve.
Ensure that goals are met; Achieve financial goals for customers; Increase customer digital usage; Grow revenue; Manage controllable expenses; Grow the business; Exceed customer expectations; Become central in the lives of our customers; Promote U. S. Bank growth and culture
Industry & Context.
Critical thinking; Problem-solving skills; Ability to evaluate and resolve problems and issues with minimal guidance
National Mortgage Licensing System (NMLS) registration under the terms of the S. A. F. E. Act of 2008 and Regulation Z, Subject to criminal background and credit check, Maintain a satisfactory criminal and credit record, Must be able to comply with U. S. Bank policies and procedures
What They're Looking For.
Must Have
Bachelor’s degree, or equivalent work experience, One to two years of experience working in a sales, retail management, or banking environment, National Mortgage Licensing System (NMLS) registration under the terms of the S. A. F. E. Act of 2008 and Regulation Z
Nice to Have
Thorough product/service knowledge and thorough knowledge of regulatory, policy and compliance issues, Solid understanding of retail product philosophy, including policies, procedures, documentation, and systems, Thorough knowledge of teller and platform functions, including but not limited to processing transactions, balancing cash, opening accounts, and sales techniques, Effective analytical skills to evaluate credit requests, prepare budgets and determine trends in a given marketplace, Effective interpersonal communication, leadership, relationship management, time management, sales activities management, and sales ability skills, Ability to evaluate and resolve problems and issues with minimal guidance, Demonstrated success in retail sales environment, Working knowledge of employment practices including rewards and recognition, employee development, and change management
What You'll Do.
Lead and manage branch(es) to ensure goals are met, Ensure compliance with banking laws and regulations, Coach, develop, mentor and train team members, Identify financial resources for customers, Fulfill customer needs with appropriate products and services, Help customers reach financial goals, Act as leader for customer experience, Motivate and direct the team, Expand customer base, Promote U.
Bank products and services, Empower, build, and inspire team, Communicate business goals and performance results, Set and communicate employee performance expectations, Identify priorities and eliminate roadblocks, Interpret performance results and drive success, Hold team accountable for actions and results, Lead through change, navigate ambiguity, and demonstrate agility, Adapt leadership style to team needs, Lead individuals and teams to improved performance, Foster teamwork, innovation, and collaboration, Provide day-to-day management of team members, Make decisions regarding candidate selection, compensation, promotion, discipline and termination, Adapt to new digital programs, products, services and technology platforms, Teach digital fluency and financial literacy, Advocate for digital solutions and drive customer digital usage, Plan and execute customer market share growth, Build relationships and collaborate with partners, Deliver exceptional customer experience, Deepen customer relationships, Add value for customers, Create a culture of customer obsession, Exceed customer expectations, Develop long-term customer relationships, Have proactive conversations with customers, Manage customer feedback, Establish and manage an effective advisory and service environment, Communicate alternative methods of product and service delivery, Meet team members’ and customer’s needs, Maintain in-depth knowledge of U.
Bank products and services, Partner with leadership to ensure optimal utilization of human capital, Focus on growing revenue, Manage controllable expenses, Grow the business, Participate in local market/community activities, Ensure compliance with all banking laws and regulations, Ensure documentation and reporting of transactions, Limit bank losses and overall exposure, Ensure NMLS registration and compliance, Ensure compliance with Code of Ethics and AML/BSA requirements, Participate in required training, Follow account opening procedures, Understand and follow internal suspicious activity referral requirements, Work with customers to understand normal account activity, Perform other duties as assigned.
How You'll Work.
Team & Collaboration
Collaborate with partners including wealth, business banking, mortgage, or payment services; Collaborate with team members, including U. S. Bank partners; Build relationships and collaborate with partners centered around U. S. Bank products and services; Partner with district, regional and divisional leadership
Communication Scope
Effective communication; Concise communication; Effective interpersonal communication
Full Job Description
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. ## **_Job Description_** Responsible for demonstrating and ensuring all team members provide an excellent customer experience reflective of U.S. Bank culture and core values. The primary duty of this role is to lead and manage branch(es) to ensure that goals are met and to ensure compliance with all banking laws and regulations. This role will regularly coach, develop, mentor and train team members and exercise discretion with independent judgement in performing necessary duties. Responsible for utilizing effective communication and critical thinking to identify financial resources for customers and fulfill those needs by providing direction and recommendations to appropriate products and services and helping individual and business customers reach their financial goals through collaboration with partners including wealth, business banking, mortgage, or payment services. Acts as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including mai
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