Auto-Owners Insurance
Insurance
BranchClaimsRepresentative
“Branch Claims Representative at Auto-Owners Insurance. Skills: claims investigation, claims evaluation, claims settlement, insurance policy analysis, claim negotiation, customer service. Investigate, evaluate, and settle entry-level insurance claims. Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products”
What You'll Achieve.
ensure claims resolve accurately and timely
Industry & Context.
Ability to resolve complex issues; Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage, ability to work in the U. S. without current or future sponsorship
What They're Looking For.
Must Have
Study, obtain, and maintain an adjuster’s license(s), if required by statute within the timeline established by the Company or legal requirements
Nice to Have
Bachelor’s degree or direct equivalent experience with property/casualty claims handling, Above average communication skills (written and verbal), Ability to write reports and compose correspondence, Ability to resolve complex issues, Ability to maintain confidentially and data security, Ability to effectively deal with a diverse group individuals, Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents), Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage
What You'll Do.
and settle entry-level insurance claims
Study insurance policies
and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents
Meet and communicate with claimants
Develop specialized skills including but not limited to
estimating and use of designated computer-based programs for loss adjustment
and maintain an adjuster’s license(s)
if required by statute within the timeline established by the Company or legal requirements
How You'll Work.
Communication Scope
Above average communication skills (written and verbal); Ability to write reports and compose correspondence
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