Auto-Owners Insurance
Insurance
BranchClaimsRepresentative
“Branch Claims Representative at Auto-Owners Insurance. Skills: Claims investigation, Claims evaluation, Claims resolution. Handle entry-level insurance claims. Investigate claims”
What You'll Achieve.
Claims resolve accurately; Claims resolve timely
Industry & Context.
Make decisions independently; Resolve complex issues; Deal with a diverse group individuals; Deal with mathematical problems
Ability to drive an automobile, Possess a valid driver license, Maintain a driving record consistent with underwriting guidelines, Ability to work in the U. S. without current or future sponsorship
What They're Looking For.
Must Have
Bachelor's degree or direct equivalent experience with property/casualty claims handling, Ability to organize data, Ability to multi-task, Ability to make decisions independently, Ability to write reports, Ability to compose correspondence, Ability to resolve complex issues, Ability to maintain confidentiality, Ability to maintain data security, Ability to effectively deal with a diverse group individuals, Ability to accurately deal with mathematical problems, Ability to drive an automobile, Possess a valid driver license, Maintain a driving record consistent with the Company’s underwriting guidelines for coverage, Study, obtain, and maintain an adjuster’s license(s), if required by statute
Nice to Have
Above average communication skills (written and verbal), Ability to read and develop understanding of personal and business finance documents, Continually develop product knowledge through participation in approved educational programs
What You'll Do.
Handle entry-level insurance claims
Provide service to agents
Provide service to insureds
Ensure claims resolve accurately
Ensure claims resolve timely
Study insurance policies
Develop foundational knowledge
Learn and comply with procedures
Develop negotiation skills
Develop settlement skills
Build skills to serve needs
Meet with legal counsel
Meet with third-parties
Develop estimating skills
Develop computer-based program skills
How You'll Work.
Team & Collaboration
Serve the needs of agents; Serve the needs of insureds; Serve the needs of others; Communicate with claimants; Communicate with legal counsel; Communicate with third-parties
Communication Scope
Written communication; Verbal communication
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