Kaizen Gaming

BPOOperationsSpecialist(SwedishSpeaker)

Malta Remote Friendly
The Brief

“BPO Operations Specialist (Swedish Speaker) at Kaizen Gaming. support back-office functions. ensure exceptional customer experience”

What You'll Achieve.

exceptional customer experience

Industry & Context.

Problems you'll solve

data analysis

Eligibility Requirements

Willingness to travel occasionally for on-site stakeholder meetings

What They're Looking For.

Must Have

Proficiency in Swedish (C1+), Swedish market experience, understanding of CS processes, KPIs, SLAs, and quality, Solid numerical and data analysis, comfortable with MS Office, Excellent communication skills, attention to detail, customer-first

Nice to Have

iGaming experience

What You'll Do.

support back-office functions

ensure exceptional customer experience

How You'll Work.

Communication Scope

Excellent communication skills

Free ATS check

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