BottlePerson

Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Bottle Person **Department:** Grocery **FLSA** : Non-Exempt ** _General Function:_** Provides prompt, efficient and friendly customer service. Assists customers in the bottle/can redemption room of the store. **_Core Competencies:_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director, Store Manager, Assistant Managers General Merchandise, Perishables, and Store Operations; Service Managers Positions that Report to you: None ** _Primary Duties and Responsibilities:_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Maintains bottle room and keeps it clean. * Assists customers with distributing bottles in proper locations. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, and loading or unloading heavy items. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Assists customer in transporting purchases to their mode of transportation. * Cleans can redemption area and empties the recycle bins, where applicable. * Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room. * Main