Nuffield Health
healthcare
BookingsAdministrator
“Bookings Administrator at Nuffield Health. Skills: administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations, complex administration and support, data/information is accurate, prepare standard and adhoc reports, handle appointments bookings and changes, co-ordinate availability of rooms and consultants, create, alter or cancel clinics. administering a large volume of email requests fr”
What You'll Achieve.
ensuring the hospital meets its service deliverables whilst exceeding customer expectations
Industry & Context.
What They're Looking For.
Must Have
NVQ level 2 in Business and Administration or equivalent, experience of working in a customer facing environment
What You'll Do.
administering a large volume of email requests from referrals to appointments
ensuring the hospital meets its service deliverables whilst exceeding customer expectations
complex administration and support
meets the required standards and timescales
attention to detail ensuring all data/information is accurate using the appropriate system and format
prepare standard and adhoc reports as required and required by the department
handle appointments bookings and changes
co-ordinate availability of rooms and consultants
alter or cancel clinics as required to support business needs
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