Nuffield Health

healthcare

BookingsAdministrator

£25–25k Hereford, United Kingdom PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Bookings Administrator at Nuffield Health. Skills: administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations, complex administration and support, data/information is accurate, prepare standard and adhoc reports, handle appointments bookings and changes, co-ordinate availability of rooms and consultants, create, alter or cancel clinics. administering a large volume of email requests fr”

What You'll Achieve.

ensuring the hospital meets its service deliverables whilst exceeding customer expectations

Industry & Context.

healthcare

What They're Looking For.

Must Have

NVQ level 2 in Business and Administration or equivalent, experience of working in a customer facing environment

What You'll Do.

administering a large volume of email requests from referrals to appointments

ensuring the hospital meets its service deliverables whilst exceeding customer expectations

complex administration and support

meets the required standards and timescales

attention to detail ensuring all data/information is accurate using the appropriate system and format

prepare standard and adhoc reports as required and required by the department

handle appointments bookings and changes

co-ordinate availability of rooms and consultants

alter or cancel clinics as required to support business needs

Full Job Description

_**Bookings Administrator - Hospitals**_ _**Hereford Hospital | Administration | Permanent | Part Time |**_ _**£25,038 per annum pro rata**_ _**30 hours per week _Monday, Tuesday, Thursday & Friday_**_ At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you. We are looking for a Bookings Administrator in our Hereford Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations. Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation. **As our Bookings Administrator you will:** * Bring empathy, sympathy and sensitivity to the role. * Ensure complex administration and support, meets the required standards and timescales * Have attention to detail ensuring all data/information is accurate using the appropriate system and format. * To prepare standard and adhoc reports as required and required by the department * Handle appointments bookings and changes * Co-ordinate availability of rooms and consultants * Create, alter or cancel clinics as required to support business needs **Helping you feel good.** We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

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