BizOpsEnginer

**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### BizOps Enginer I ### The CTMC (Biz Ops React) team is seeking a BizOps Engineer I. As Business Operations Engineers, we ensure platform stability through robust monitoring and adherence to software run principles. Our responsibilities include: • Implementing changes, designing operational processes, and driving automation. • Building fault-tolerant, scalable products through proactive monitoring. • Managing daily operations with a strong focus on triage and root cause analysis, understanding business impact, and conducting blameless post-mortems. • Proactively managing production and change activities to maximize customer experience and application value. • Mitigating risk and ensuring compliance across all environments. • Aligning product and customer priorities with operational needs by providing continuous feedback throughout the lifecycle. All About You You will: ○ Work with a global team across multiple geographies and time zones, including shift rotations for change deployment and on-call support. ○ Engage in the full lifecycle of services—from inception and design through deployment, operation, and refinement. ○ Support services pre-launch via system design consulting, capacity planning, and launch reviews. ○ Maintain live services by monitoring availability, latency, and overall system health. ○ Scale systems sustainably through automation and advocate for changes that improve reliability and velocity. ○ Support the application