Mastercard
Financial Services
BizOPSEngineerII
Neural analysis suggests this role is
optimal for Entry candidates.
“BizOPS Engineer II at Mastercard. Skills: Site Reliability Engineering (SRE), automation, UNIX, scripting, Oracle, SQL, distributed systems. Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation and refinement.. Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns”
Industry & Context.
Analytical/problem solving and planning skills.; Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover; analyzing and troubleshooting large-scale distributed systems.
Minor travel may be required., All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: * Abide by Mastercard’s security policies and * Ensure the confidentiality and integrity of the information being * Report any suspected information security violation or breach, and * Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
What They're Looking For.
Must Have
BS degree in Computer Science or related technical field involving coding (e. g. , physics or mathematics), or equivalent practical experience., Bachelor’s degree in Information Technology, Computer Science or equivalent work experience., Analytical/problem solving and planning skills., The ability to organize, multi-task and prioritize work based on current business needs., Possess communication skills -- both verbal and written., relationship skills, collaborative skills and customer service skills., 1-3 Years of experience in the following is required: UNIX, scripting, Oracle, SQL skills, Experience in dealing with difficult situations and making decisions with a sense of urgency is needed., Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must., Ability to work with little or no supervision.
Nice to Have
Experience in a financial environment preferred., Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby., Interest in designing, analyzing and troubleshooting large-scale distributed systems., We need team members with an appetite for change and pushing the boundaries of what can be done with automation.
What You'll Do.
Engage in and improve the whole lifecycle of services—from inception and design
operation and refinement.
Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns
Support services before they go live through activities such as system design consulting
capacity planning and launch reviews.
Maintain services once they are live by measuring and monitoring availability
latency and overall system health.
Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
Practice sustainable incident response and blameless postmortems.
Take a holistic approach to problem solving
by connecting the dots during a production event thru the various technology stack that makes up the platform
to optimize mean time to recover
How You'll Work.
Team & Collaboration
Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.; Work with a global team spread across tech hubs in multiple geographies and time zones; Share knowledge and mentor junior resources; closely partnering with developers to design, build, implement, and support technology services.; providing the feedback loop to our development partners on how we can improve the customer experience of our applications.; communicating effectively with all key stakeholders.
Communication Scope
Possess communication skills -- both verbal and written.; communicating effectively with all key stakeholders.
Process & Methodology
planning skills, organize, multi-task, prioritize work
Full Job Description
**Our Purpose** _Mastercard powers economies and empowers people in 200 + countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** ### BizOPS Engineer II ### Who is Mastercard? At Mastercard Technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates
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