Labcorp
Biopharma
BiopharmaSupportServicesRepresentative
“Biopharma Support Services Representative at Labcorp. Skills: administrative support, operational support, client support, coordination, documentation, reporting, invoicing, metrics. Provides administrative, operational, and client support for biopharma service activities.. Coordinate meetings by supporting scheduling, agenda preparation, meeting logistics, and documentation of minutes and action items.”
What You'll Achieve.
Help ensure timely execution and follow-through.; Help ensure work is completed accurately, on time, and in alignment with internal procedures and quality expectations.
Industry & Context.
What They're Looking For.
Must Have
High school diploma or equivalent, 2 or more years of customer service experience
Nice to Have
Bachelor’s degree in a scientific or business-related field, 2 or more years customer service experience in the pharmaceutical, biotechnology, or medical industry
What You'll Do.
Provides administrative
and client support for biopharma service activities.
Coordinate meetings by supporting scheduling
and documentation of minutes and action items.
and deliverables to help ensure timely execution and follow-through.
Prepare and distribute routine project status updates and reporting for internal stakeholders and clients.
Assist with client service activities by responding to requests
coordinating communications
and helping maintain working relationships.
Perform data entry and maintain accurate documentation
and project files in applicable systems and reports.
Support month-end processes
including client invoicing
and related administrative follow-up.
Assist with sample accessioning and related operational support activities as needed.
Help ensure work is completed accurately
and in alignment with internal procedures and quality expectations.
How You'll Work.
Team & Collaboration
Collaborate with cross-functional teams to resolve issues, communicate priorities, and support day-to-day business operations.; working across internal teams and client-facing processes
Communication Scope
Excellent verbal and written communication skills
Process & Methodology
Track projects, milestones, deadlines, and deliverables to help ensure timely execution and follow-through.
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