Woodard & Curran
O&M Leadership
BillingSpecialist/AdministrativeAssistant
Neural analysis suggests this role is
optimal for Mid candidates.
“Billing Specialist/Administrative Assistant at Woodard & Curran. Skills: Billing, Administrative Support, Record Keeping, Customer Service. Coordinate water utility billing activities. Prepare customer bills”
Industry & Context.
What They're Looking For.
Must Have
High school diploma or equivalent required, Minimum of three (3) years of experience in general office administration, utility billing, accounts payable, accounts receivable, bookkeeping, or related administrative support functions, Ability to perform work autonomously with limited direct oversight, Ability to perform accurate mathematical calculations and operate a 10-key calculator, attention to detail with a high level of accuracy in data entry and recordkeeping, Proficiency in Microsoft Office programs, including Word, Excel, and Outlook, organizational, time-management, and multitasking abilities, Excellent verbal and written communication skills, Demonstrated customer service and telephone communication skills, Ability to follow verbal and written instructions with minimal supervision, Ability to work independently while also contributing positively within a team environment, Demonstrate professionalism, accountability, reliability, and integrity in daily work activities, Ability to maintain confidentiality and establish effective working relationships with coworkers, management, clients, and the general public, Dependable attendance and punctuality are required
Nice to Have
Experience working with billing, accounting, or bookkeeping software systems preferred, Prefer someone based on the West Coast to align with project hours
What You'll Do.
Coordinate water utility billing activities
Prepare customer bills
Maintain accurate billing records
Document billing information within company software
Create new customer accounts
Assist in coordinating meter reader schedules
Assist with billing system data transfers
Create service orders for field staff
Compile delinquent account lists
Send billing reminders
Generate monthly shut-off lists
Assist in preparation and processing of monthly utility billing
Perform clerical support and administrative duties
Maintain organized and accurate records
Order and maintain office supplies
Answer incoming customer calls
Provide professional customer service
Respond to inquiries and requests
Communicate effectively with customers
Communicate effectively with field staff
Communicate effectively with management
Communicate effectively with other departments
Assist with special projects
Perform related administrative duties
Maintain confidentiality of information
Report to work consistently and on time
Maintain professional attitude
Maintain team-oriented attitude
How You'll Work.
Team & Collaboration
working collaboratively as part of a team; providing periodic administrative support to the Area Manager; contributing positively within a team environment; establish effective working relationships with coworkers; establish effective working relationships with management
Communication Scope
Excellent verbal and written communication skills; Demonstrated customer service and telephone communication skills
Full Job Description
## Description Woodard & Curran is a national engineering, science and operations firm with a simple vision for clean water, a safe environment, healthy communities and happy people. As an employee-owned company, we strive to cultivate teams that encourage collaboration in an inclusive culture. We seek talented individuals from all backgrounds to help us address a broad range of water and environmental issues. We prioritize our people, offering opportunities for professional growth, ownership and flexibility. This commitment enables us to make a meaningful impact on our clients, communities and the planet. What will you be doing at Woodard & Curran? Woodard & Curran is seeking a Billing Specialist to work virtually in California. In this role, you will coordinate water utility billing activities, prepare customer bills, maintain accurate billing records, and document billing information within company software systems. This is a remote position where you will be working virtually from your home office. We prefer someone based on the West Coast to align with project hours. Woodard & Curran will provide a technology package, as well as a one-time reimbursement to help offset the expenses associated with setting up your home office. In addition, you will be eligible for a monthly reimbursement to cover the costs of working virtually from your home. The Billing Specialist performs a variety of office support and administrative functions, some of which require discretion and the ability to handle confidential information with professionalism and integrity. This position requires a dependable, detail-oriented, and organized individual who can effectively manage multiple priorities while working collaboratively as part of a team under the direct supervision of the Project Manager. In addition, you will be providing periodic administrative support to the Area Manager assigned to your region’s projects. Essential Duties and Responsibilities Duties include, but
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