Conga

SaaS

BillingOperations,Specialist

$58–93k Dallas, Texas, United States; Fort Worth, Texas, United States; Texas, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Billing Operations, Specialist at Conga. Skills: Billing operations, Excel proficiency, NetSuite experience, Process improvement, Cross-functional collaboration, Financial accuracy. Preparing daily customer billing. Supporting month-end and quarter-end close activities”

What You'll Achieve.

Ensuring accuracy, consistency, and timeliness in how we bill and recognize revenue; Integrity of our financial reporting; Seamless customer experience; Reinforcing compliance; Strengthening internal controls; Scale and optimize billing operations as the business grows; Key driver of operational efficiency; Cross-functional alignment; Financial accuracy; Tangible impact through both execution and continuous improvement

Industry & Context.

SaaS
Problems you'll solve

Ability to problem solve; Analytical mindset with a track record of problem-solving and root-cause analysis

What They're Looking For.

Must Have

Undergraduate degree in Accounting and/or Finance, Detail orientation, Ability to problem solve, Ability to work independently but also be a team player, Able to multi-task and prioritize in fast-paced environment, Exceptional time management skills, communication and interpersonal skills

Nice to Have

Prior Billing experience with a SaaS company, advanced knowledge of Excel, Experience with NetSuite is desired but not a must-have, Experience supporting billing operations within a high-growth SaaS or subscription-based business model, proficiency in Excel, including the ability to work with large datasets, perform reconciliations, and identify discrepancies, Hands-on experience with NetSuite or similar ERPilling platforms, Demonstrated ability to identify, recommend, and implement process improvements within billing or finance operations, Experience supporting month-end and quarter-end close processes, including collaboration with Accounting and Finance teams, Exposure to or participation in annual audit processes, with an understanding of controls and documentation requirements, Proven ability to partner cross-functionally with teams such as Sales, Customer Success, AR, Legal, and Finance to resolve complex billing issues, analytical mindset with a track record of problem-solving and root-cause analysis, Ability to balance accuracy and speed in a fast-paced, high-volume environment, Excellent communication skills, with the ability to clearly explain billing concepts to both financial and non-financial stakeholders

What You'll Do.

Preparing daily customer billing

Supporting month-end and quarter-end close activities

Contributing to the integrity of our financial reporting

Resolving billing inquiries

Ensuring contract alignment

Maintaining a seamless customer experience

Contributing to annual audit readiness

Identifying process improvements

Implementing process improvements

Scaling and optimizing billing operations

How You'll Work.

Team & Collaboration

Communicate with various teams throughout the company – Sales, Business Ops, Customer Success, AR, Accounting, Finance, IT, Legal, etc.; Partnering closely with Sales, Customer Success, Finance, Accounting, Legal, and IT to resolve billing inquiries; Collaboration with Accounting and Finance teams; Partner cross-functionally with teams such as Sales, Customer Success, AR, Legal, and Finance to resolve complex billing issues

Communication Scope

Communication and interpersonal skills; Excellent communication skills, with the ability to clearly explain billing concepts to both financial and non-financial stakeholders

Full Job Description

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. Job Title: Billing Operations, Specialist Locations: US – Boston, MA, Houston, TX Reports to: Sr. Manager, Billing A quick snapshot… The billing team is a fast-paced team. We get a lot done in a limited amount of time. The billing analyst needs to be highly detail oriented. They need to be able to communicate with various teams throughout the company – Sales, Business Ops, Customer Success, AR, Accounting, Finance, IT, Legal, etc. Why it’s a big deal… This role sits at the center of our revenue operations, ensuring accuracy, consistency, and timeliness in how we bill and recognize revenue. The Billing Operations Specialist plays a critical role in preparing daily customer billing, supporting month-end and quarter-end close activities, and contributing to the integrity of our financial reporting. Beyond day-to-day execution, this position has meaningful visibility across the business—partnering closely with Sales, Customer S

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