Wavenet

Information Technology And Services

BillingOperationsCoordinator

Canterbury, England, United Kingdom FULL TIME
The Brief

“Billing Operations Coordinator at Wavenet. Supporting the day-to-day billing operations. Preparing, generating and distributing accurate customer invoices”

What You'll Achieve.

ensuring accuracy; delivering a seamless customer experience; contributing to efficient processes; helping ensure key deadlines are met; driving process improvements

Industry & Context.

Information Technology And Services
Problems you'll solve

problem-solving

What They're Looking For.

Must Have

Previous experience in an administrative or finance support role, attention to detail and commitment to accuracy, Excellent communication and interpersonal skills, Proficiency in Microsoft Office (especially Excel and Outlook), organisational skills with the ability to manage multiple priorities, A proactive, solutions-focused mindset with a willingness to learn, Proactive, self-motivated, and reliable, A collaborative team player, Highly organised with time management skills

Nice to Have

billing experience desirable

What You'll Do.

Supporting the day-to-day billing operations

generating and distributing accurate customer invoices

Maintaining and updating billing records

Investigating and resolving billing queries

Performing daily traffic checks

Assisting with billing reports

Monitoring billing cycles

Identifying recurring issues

How You'll Work.

Team & Collaboration

Collaborating with internal teams (Sales, Customer Service, Delivery); work closely with the Billing Manager and wider business

Communication Scope

Excellent communication and interpersonal skills

Free ATS check

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