Billing&MeteringSpecialist

One Group | One Energy We are Enerwave, member of HELLENiQ ENERGY and a leader in providing outstanding and innovative energy solutions. We operate with passion, being engaged in heart and mind to what we do, and we pride ourselves on offering our employees a place where they can excel, creating value. We are offering now a set of exciting positions in our headquarters in Athens, across multiple departments and areas of expertise. We are looking for **Billing & Metering Specialist** to deal with a range of utility-related issues like meter readings management, issuance of energy invoices, and billing-related reporting and be involved in regular communication with customer 1st level support, partner agencies, and network operators. _The contract for this role will be for a period of 1 year_. **What will you do:** * Execute regular and ad hoc customer billing printing and delivery (both for EL & NG), perform sample checks (billing controls) on the correctness of the issued invoices to ensure that all customers are billed and the invoices are issued correctly and maintain a record of checked and confirmed printed bills. * Participate with an active role in the Billing Cycles Management process (both EL & NG) by updating the billing system with all necessary commissioning specifications * Handle meter readings and metering corrections processes both for electricity (EL) and natural gas (NG) and perform validations (e.g. before uploading them into the company's systems, evaluations of automatic payments). * Resolve escalated customer issues related to measurements and charges-related disputes. * Perform and control the process of reimbursement of municipal fees in the respective municipalities of 3rd party charges that are collected through electricity bills and ERT fees; compile reports for the parties involved (e.g. Accounting, Tax & Treasury). * Provide regular and ad hoc reporting for customers to support the sales function. Provides customized reports to large custo