BillingLead/Manager

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. About Xometry Xometry (NASDAQ: XMTR) is the global AI-powered marketplace for on-demand manufacturing, connecting buyers with a worldwide network of manufacturing partners. We serve customers across the US and Europe, with operations spanning North America, Germany, the UK, Turkey, China, and India. The Role We're hiring an experienced individual contributor to own end-to-end invoice submission and lifecycle management across our customers' AP e-invoicing portals (Coupa, Ariba/SAP Business Network, Tungsten, OpenInvoice, Taulia, SAP, Fieldglass, customer-specific portals, etc.). Our US enterprise customer base, and a growing slice of European accounts, increasingly require invoices be routed through their procurement platforms, with strict PO matching, line-level formatting, and document standards. This role is the subject matter expert who makes that work flow cleanly and at scale. This is a hands-on IC role with leadership scope: you'll set the standards, drive process improvements, and serve as the escalation point for the broader O2C team, but you won't have direct reports. What You'll Do Own daily submission, tracking, and resolution of customer invoices across e-invoicing and AP portals, ensuring on-time delivery and adherence to each customer's billing rules. Investigate and resolve rejected, disputed, short-paid, or stuck invoices, partnering with Sales, Operations, and customer AP teams to drive quick resolution and minimize DSO impact. Onboard new customers to e-portal billing: gather portal credentials and PO requirements, configure templates in NetSuite (or downstream tools), and document cust