Billing&InsuranceFollow-upAnalyst(HomeHealth)

Newport News, Virginia **Overview** Provides timely submission for government and non-governmental payers, including self-pay for assigned facilities. Provides follow-up on all claims to ensure timely receipt of payments, resolves outstanding account balances, researches and writes appeals, and works with aging reports. **What you will do** * Manages assigned portion of AR to resolve outstanding account balances utilizing reports and appropriate electronic tools, performs timely follow-up on all insurances, identifies issues and trends and reports to management. Creates a detailed narrative each month regarding aged accounts. * Acts as a liaison between the business office and all front end locations and insurance companies. * Completes the claim work queue daily. Reviews government, non-government, and Self Pay claims for accuracy. * Performs claim follow-up and submits adjustments. * Follows up on zero pay remittance and works the aging report. Resolves outstanding balances. * Responds and resolves patient inquiries and/or issues. * Responds to insurance company requests for information. * May research and write appeals on denied accounts. * May enter ancillary charges. **Qualifications** **Education** * High School Diploma or GED, (Required) * Bachelors Degree, Business Administration, Accounting, Finance or related field (Preferred) **Experience** * 2 years Customer Service or Revenue Cycle experience (Required) * 1 year Billing/Insurance Follow-up (Preferred) **Licenses and Certifications** * CRCR - Healthcare Financial Management Association (HFMA) (Preferred) To learn more about being a team member with Riverside Health System visit us at .