BlueCat
Finance
BillingandCollectionsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Billing and Collections Specialist at BlueCat. Skills: Billing, Collections, Accounts receivable. Handle billing processes. Generate and send invoices”
Industry & Context.
Analytical; Problem-solving; Solutions-oriented
2nd shift schedule, 2pm-10pm CET
What They're Looking For.
Must Have
Post-secondary education, 1-3 years relevant work experience, Intermediate MS Excel proficiency, Ability to work independently, Adaptability and willingness to learn, Ability to collaborate effectively
Nice to Have
Experience using NetSuite, Experience using Salesforce
What You'll Do.
Handle billing processes
Generate and send invoices
Process billing adjustments
Monitor billing inbox
Respond to customer inquiries
Collaborate with sales teams
Collaborate with customer support
Address billing issues
Improve collections process
Apply customer deposits daily
Manage accounts receivable overpayments
Resolve discrepancies
Reconcile customer accounts
Prepare A/R status reports
Assist in process development
Assist in process implementation
Ensure compliance with policies
How You'll Work.
Team & Collaboration
Collaborative Finance team; Sales teams; Customer support teams; Internal stakeholders; Team members
Communication Scope
Verbal communication; Written communication
Full Job Description
## Description Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation. At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion. BlueCat is searching for a Billing and Collections Specialist. In this role, you will make a significant impact on our organization and be a part of our highly collaborative Finance team. The Billing and Collections Specialist will be responsible for handling billing processes, managing the A/R function, ensuring timely and accurate processing of customer payments, and maintaining strong relationships with our customers and internal stakeholders. Due to the core team being based in North America, the Accounts Receivable and Collections Analystwould be expected to work a 2nd shift schedule to ensure half-day overlap with the Accounting Manager. The local hours would be: 2pm-10pm CET Responsibilities: • Handle billing processes, including generating and sending invoices to customers. • Ensure timely and accurate processing of billing adjustments and
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