John Brooks Company
Manufacturing
BilingualTechnicalProjectSpecialist(IndustrialPumpProducts)
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optimal for Mid candidates.
“Bilingual Technical Project Specialist (Industrial Pump Products) at John Brooks Company. Skills: Technical sales, Application support, Project management, Quotation preparation. Provide technical support. Select products”
What You'll Achieve.
Support sales growth; Meet delivery timelines; Meet customer satisfaction
Industry & Context.
Problem solving; Decision making
What They're Looking For.
Must Have
College diploma in related field, 6 to 9 years experience, Experience with product selection, Experience performing hydraulic calculations, Proficiency with ERP, CRM systems, Proficiency with Microsoft Office
Nice to Have
Epicor P21 or similar preferred
What You'll Do.
Provide technical support
Translate customer requirements
Make technical recommendations
Conduct engineering analyses
Perform hydraulic calculations
Evaluate pump performance
Follow up on quotations
Support customer satisfaction
Consult with customers
Understand process requirements
Process customer orders
Manage customer orders
Coordinate with vendors
Meet delivery timelines
Resolve customer inquiries
Resolve technical issues
Manage major project bids
Coordinate internal activities
Coordinate external activities
Ensure project timelines
Ensure specifications
Maintain project documentation
Support continuous improvement
Identify process improvements
Identify efficiency improvements
Build customer relationships
Maintain customer relationships
Build supplier relationships
Maintain supplier relationships
Build vendor relationships
Maintain vendor relationships
Contribute to business objectives
How You'll Work.
Team & Collaboration
Internal departments; External stakeholders; Inter-departmental communication; Customer communication
Communication Scope
Verbal communication; Written communication
Process & Methodology
Project execution, Project timelines, Project documentation
Full Job Description
Department: Pump Location/ Territory: Mississauga, ON OR Laval, QC This role is for an existing vacancy. **WHAT DO WE DO?** We create solutions for the people who keep our world flowing. For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products. **THE ROLE** The Technical Project Specialist is responsible for providing advanced technical expertise, managing project execution, and supporting sales and business development initiatives. This role focuses on delivering customized solutions, preparing detailed quotations, and conducting engineering analyses to meet client needs. The position requires collaboration with internal and external stakeholders to ensure project timelines, compliance, and customer satisfaction are met. **DUTIES & RESPONSIBILITIES** * Provide advanced technical support, including product selection, costing, proposal development, and solution design * Translate customer requirements into accurate quotations, pricing, and technical recommendations * Conduct engineering analyses, including hydraulic calculations and pump performance evaluations * Create, review, and follow up on quotations while supporting sales growth and customer satisfaction * Consult with customers to understand process requirements and recommend appropriate solutions * Process and manage customer orders, monitor order status, and coordinate with vendors to meet delivery timelines * Resolve customer inquiries and technical issues in a timely manner * Manage major project bids and coordinate activities across internal departments and external stakeholders * Ensure project timelines, specifications, documentation, and compliance requirements are met * Maintain project documentation, including technical reports, inspection and
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