Winning Assistants
Healthcare
BilingualSpanish-SpeakingVirtualMedicalReceptionist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Bilingual Spanish-Speaking Virtual Medical Receptionist at Winning Assistants. Skills: Bilingual Spanish, Patient scheduling, Insurance verification, Prior authorizations. Serve as first point of contact for patients. Manage high volume of inbound calls”
Industry & Context.
Submit NBI clearance, Submit Police Clearance
What They're Looking For.
Must Have
Fluent bilingual Spanish and English speaker, Excellent verbal and written communication skills in both languages, Proven experience in a healthcare administrative, medical receptionist, medical virtual assistant, or similar role, Customer service and patient communication skills, Ability to multitask effectively in a fast-paced environment, Organizational skills and attention to detail, Ability to work independently, Willingness to learn clinic-specific workflows and procedures, Proficient in speaking and writing English and Spanish very clearly, Relevant work experience, Submit an NBI clearance and/or Local Police Clearance background check, Available for video meetings with camera on
Nice to Have
Previous experience working as a Virtual Assistant, Experience in a physical therapy, occupational therapy, rehabilitation, medical clinic, or healthcare setting, Experience handling high-volume inbound calls, Experience handling patient scheduling, Experience handling insurance eligibility verification, Experience handling prior authorizations, Experience handling payment processing
What You'll Do.
Serve as first point of contact for patients
Manage high volume of inbound calls
Answer patient inquiries
Provide information to patients
Route patient concerns appropriately
Minimize missed calls
Reduce patient wait times
Schedule patient appointments
Reschedule patient appointments
Confirm patient appointments
Coordinate provider availability
Coordinate clinic schedules
Ensure accurate patient information is entered
Assist patients with appointment-related questions
Assist patients with appointment-related requests
Verify patient insurance coverage
Verify patient benefits
Perform eligibility checks using insurance portals
Perform eligibility checks using systems
Communicate coverage information to patients
Ensure accurate documentation of insurance information
Process insurance prior authorization requests
Track insurance prior authorization requests
Follow up with insurance providers on authorization status
Maintain accurate patient records
Maintain accurate documentation
Support daily administrative operations
Support workflow efficiency
Collaborate with clinic staff
Collaborate with management
How You'll Work.
Team & Collaboration
Clinic staff; Management
Communication Scope
Patient communication; Verbal communication; Written communication
Full Job Description
**Bilingual Spanish-Speaking Virtual Medical Receptionist** **Position Type:** Full-Time **Work Schedule:** Monday–Friday **Work Hours:** 8:00 AM – 5:00 PM PDT **Compensation:** $6–$8 per hour (depending on experience) **Work Setup:** Remote **Preferred Location:** Philippines or Latin America **Job Code:** BR-PTOT ### About the Opportunity Our Client is a growing healthcare organization dedicated to helping patients improve their quality of life through specialized rehabilitation and therapy services. Their team is committed to delivering exceptional patient care, outstanding customer service, and a seamless healthcare experience. They are seeking a highly professional, detail-oriented, and bilingual Spanish-speaking Virtual Medical Receptionist to support our busy outpatient healthcare clinics. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping patients, and has experience with healthcare administration. ### Key Responsibilities ### Inbound Call Management (Top Priority) * Serve as the first point of contact for patients calling the clinic. * Manage a high volume of inbound calls professionally and efficiently. * Answer patient inquiries, provide information, and route concerns appropriately. * Minimize missed calls and reduce patient wait times during busy periods. ### Patient Scheduling * Schedule, reschedule, and confirm patient appointments. * Coordinate provider availability and clinic schedules. * Ensure accurate patient information is entered into the system. * Assist patients with appointment-related questions and requests. ### Insurance Verification & Eligibility Checks * Verify patient insurance coverage and benefits. * Perform eligibility checks using insurance portals and systems. * Communicate coverage information to patients when necessary. * Ensure accurate documentation of insurance information. ### Prior Authorizations * Process and track insurance prior authorization requests. * Follow up with ins
Applying for this Bilingual Spanish-Speaking Virtual Medical Receptionist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Winning Assistants?
Real rants from real employees. Read before you apply.